Sanjiv Sunari Magar
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
1
1
Certificate
3
3
Languages
Work History
Retail Sales Associate
LC Waikiki
06.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Managed efficient cash register operations.
Sales and Marketing Officer
CTL Pharmaceutical Pvt Ltd
02.2019 - 01.2020
- Implemented innovative promotional tactics that captured consumer attention, resulting in increased market share over competitors.
- Analyzed market trends to adapt sales strategies, ensuring consistent growth in a competitive landscape.
- Designed and executed email marketing campaigns that increased open rates, click-through rates, and lead generation.
- Built strong relationships with clients through exceptional customer service, leading to increased repeat business.
- Developed targeted marketing campaigns that effectively communicated brand value, driving consumer engagement and loyalty.
- Analyzed sales and marketing data for improved strategies.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Education
BBA - Business Administration
Lumbini Multiple Campus
Butwal, Nepal10.2020
Diploma - Accounting And Computer Science
Achievers Int'l College
Butwal Nepal01.2016
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Cash Register Operation
- Stocking and Receiving
- Retail Store Operations
- Sales expertise
- POS System Operation
- Product Merchandising
- Loss Prevention
- Strong Communication and Interpersonal Skills
- Team Leadership
- Inventory Management
- Computer Proficiency and Microsoft Office
- Documentation And Reporting
Certification
- Apparel Manager Program.
- Retail Visual Merchandising Training.
- Best Seller of the year 2023.
Languages
English
Advanced (C1)
Nepali
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Timeline
Retail Sales Associate
LC Waikiki
06.2021 - Current
Sales and Marketing Officer
CTL Pharmaceutical Pvt Ltd
02.2019 - 01.2020
BBA - Business Administration
Lumbini Multiple Campus
Diploma - Accounting And Computer Science
Achievers Int'l College
IT Skills
o MS- Excel, Ms- Word And PowerPoint Presentation.
o Email and Internet.
o Oracle Application( SIM, X-Store And BI Publisher).
o Microsoft Dynamic Navision.
o Retail Store Inventory System(Turkey Based System).
o Tally Erp-9 And Medi-Pro.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
Sr. Store Manager - LC Waikiki
Name: Sagar Poudel
Contact Number: +971523184093
Accomplishments
- Supervised team of 9 staff members.
- Documented and resolved the issue of customer which led to customer satisfaction.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
IT Skills
o MS- Excel, Ms- Word And PowerPoint Presentation.
o Email and Internet.
o Oracle Application( SIM, X-Store And BI Publisher).
o Microsoft Dynamic Navision.
o Retail Store Inventory System(Turkey Based System).
o Tally Erp-9 And Medi-Pro.
Software
Oracle Application
Microsoft Dynamic Navision
Retail Store(RS) - Turkey Based
Tally ERP And Medipro
References
Sr. Store Manager - LC Waikiki
Name: Sagar Poudel
Contact Number: +971523184093
Interests
Back Office Works
Communicating with various people
Travelling
Playing Guitar
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