SANKAR KALIAPPAN
SHARJAH
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
10
10
years of professional experience
Work history
ORDER &SUPPLY CO-ORDINATOR -PARTS EXPORT
AL WASL AUTO PARTS
SAIF ZONE, SHARJAH, UAE
01.2023 - Current
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Prepared a variety of different written communications, reports, and documents
- Used Microsoft Word and other software tools to create documents and other communications
- Resolved problems, improved operations, and provided exceptional service
- Carried out day-to-day duties accurately and efficiently
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Worked flexible hours across night, weekend, and holiday shifts
- Used coordination and planning skills to achieve results according to schedule
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
SALES & LOGISTICS CO ORDINATOR
SAUD BAHWAN GROUP
MUSCAT, OMAN
09.2021 - 01.2023
- Liaised with customers and other departments to plan timely transportation of goods.
- Adjusted inventory levels to keep obsolescence and cost low.
- Planned logistics across international boundaries to reliably meet delivery requirements.
- Reviewed logistics procedures to identify opportunities for improvement.
- Oversaw recording and timely dispatch of loads.
- Generated logistics reports for analysis and decision-making.
- Directed daily operations to achieve maximum output and reduce costs.
- Monitored orders, identifying and communicating status or delays to internal and external stakeholders.
- Prepared logistics documentation, including shipping manifests and customs clearance forms.
SALES & SUPPLY CO-ORDINATOR
JK FENNER INDIA LTD
CHENNAI
04.2018 - 04.2021
- Engaged with customers to build rapport and loyalty
- Helped customers locate products and checked store systems for merchandise at other sites
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Maintained records related to sales, returns, and inventory availability
- Increased sales by offering advice on purchases and promoting additional products
- Greeted customers, offered assistance in finding requested items, and carried merchandise to the checkout line
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules
- Enhanced product presentation and promotional material displays, working alongside retail representatives
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances
- Input data to create updated status reports for quick reference of project progress and deadlines
- Verified incoming products and checked delivery totals to keep system records current and accurate
- Recorded information, shortages and discrepancies to keep records current and accurate
- Addressed supply problems and developed creative solutions to prevent delays
- Produced tables, pivot reports and charts for use in key decision-making processes.
ORDER MANAGEMENT COORDINATOR
TUBES PRODUCTS OF INDIA
CHENNAI
03.2017 - 03.2018
- Sent emails to communicate order status and informed customers of back-orders or shipping delays
- Researched and addressed customer inquiries, questions and issues with business days to promote optimal customer service
- Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments
- Performed freight processing functions, assisting associates with irregularities in freight
- Prepared and assembled documents to facilitate exports
- Followed up with customers to resolve inquiries.
KEY ACCOUNT MANAGER
TURBO ENERGY PVT LTD
CHENNAI
02.2014 - 03.2017
- Created sales forecasts to target daily, monthly and yearly objectives
- Analyzed sales to manage life cycle of product, inventory models and selling rates
- Supported sales and reporting for large and medium-sized accounts
- Facilitated sale of to customers
- Quoted prices, credit terms and other bid specifications
- Built relationships with customers and community to promote long term business growth
- Negotiated prices, terms of sales and service agreements
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Skills
- Order, Warehouse, and Dispatch Management
- Export Compliance
- Inventory and supply
- Documentation skills
- Procurement
- Data analysis
- Written and verbal communication
- Advanced Excel
- SAP SD MODULE
- My SQL
- Python
- Tableau
Languages
TAMIL
ENGLISH
HINDI
MALAYALAM
Personal Information
- Age: 30
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
ORDER &SUPPLY CO-ORDINATOR -PARTS EXPORT
AL WASL AUTO PARTS
01.2023 - Current
SALES & LOGISTICS CO ORDINATOR
SAUD BAHWAN GROUP
09.2021 - 01.2023
SALES & SUPPLY CO-ORDINATOR
JK FENNER INDIA LTD
04.2018 - 04.2021
ORDER MANAGEMENT COORDINATOR
TUBES PRODUCTS OF INDIA
03.2017 - 03.2018
KEY ACCOUNT MANAGER
TURBO ENERGY PVT LTD
02.2014 - 03.2017
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