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Dynamic Warranty Administrator and Workshop Supervisor at Gentrac Belize, recognized for enhancing claims processing accuracy and securing financial relief for customers. Expert in compliance monitoring and effective communication, I consistently maintained detailed records and streamlined operations, resulting in improved service delivery and customer satisfaction.
Detail-oriented Warranty Administrator with a well-coordinated and proactive approach to verifying information, following up with manufacturers and solving customer concerns. Excellent multitasking and communication skills. Offering 23 years of related experience.
Experienced with managing warranty claims and ensuring compliance with company policies. Utilizes strong organizational skills to maintain accurate records and streamline processes. Knowledge of effective communication and problem-solving techniques to enhance customer satisfaction and support team collaboration.
Service Shop Supervisor is responsible for directing, planning, coordinating, and participating in performing customer service activities such as shop and maintenance, application and operational integrity

A results-driven professional with strong background in warranty management, consistently ensuring efficient handling of warranty claims and fostering customer satisfaction. Proven track record in collaborating with cross-functional teams to meet and exceed service expectations. Reliable and adaptable, demonstrating strong attention to detail and effective communication skills.

Motivated individual with a true passion for life-long learning. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skill. Outstanding Communication Skills, Learning Proficiency Problem-Solving and Troubleshooting. Close Attention to Detail, Strong Organizational Skills, Empathy, Ability to Stay Calm in Emergencies. Willing to relocate: Anywhere Authorized to work in the US for any employer

Accomplished professional specializing in warranty claims processing and OEM compliance. Proficient in after-sales service support, technical documentation review, and defective parts management. Expertise in ERP and warranty systems, enhancing customer satisfaction through effective training and audit readiness. Strong skills in data management, reporting, and analysis, with knowledge of ISO standards and financial forecasting.
Seasoned Supervisor skilled in team leadership and operational improvements. Excel at boosting team morale and productivity through clear communication and positive reinforcement. Successfully implemented process changes that streamlined workflow and enhanced customer satisfaction.

SANKAR BALA

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Warranty Supervisor for Bugatti,Bentley and Pagani

Warranty Executive for Porsche

Manager - Warranty & Technical

Service Engineer - Warranty & Technical

Senior Service Coordinator

Service In-Charge - Tata

Technician/Service Advisor/Parts In-charge

Education

Bachelor of Marketing - Management

Diploma - Automobile Engineering