SANOOP PARTHAN
Dubai,UAE
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
14
14
years of professional experience
Work history
Customer Operations Officer
Gulf Marketing Group, NIKE
Dubai, UAE
02.2020 - Current
- Reconciled invoices and purchase orders with 100% accuracy, using SAP.
- Facilitated performance tracking by accurately processing transactional data in power BI
- Promoted efficient workflow, verifying policies were distributed, understood and adhered to.
- Used spreadsheet software to compile and analyze financial data.
- Maintained impeccable records of securities purchased or sold.
- Worked with large volumes of data, completed accurate calculations, and presented results in required formats.
- Prepared and distributed customer quotes within target timeframes.
- Updated sales records promptly and precisely for reliable reporting.
Sr Commercial Assistant
Saud Bahwan Automotive llc
Muscat, Oman
07.2015 - 06.2019
- Strategized cross-promotions with new and existing partners to expand sales and marketing opportunities.
- Represented organisation to public at trade exhibitions and conventions, driving awareness of Toyota Vehicles.
- Used multi-source data to determine sales and delivery terms for products and services.
- Analyzed sales reports to identify trends and update strategies.
- Supported front-line sales teams with well-coordinated administrative operations.
Test Administrator
NSE IT Limited
11.2014 - 04.2015
- Conducting of online exams at the centres as per procedures
- Handling customer's queries / solving issues
- Infrastructure management, vendor management, documentation and process implementation.
- Coordinated meetings and arranged conferences, clearly communicating relevant information to all attendees.
- Enhanced administration system workflows by developing improved automated systems.
Admin Asst
Swathy Smart Cards Hi-Tech Pvt Ltd
12.2009 - 09.2014
- Assist with day to day operations of the HR and admin functions
- Handling employee records, process documentation and payroll
- Monitoring inventory of office supplies
- Maintained office files in both electronic and hard copies.
- Assisted with invoicing and payroll to help facilitate efficient workflow.
- Managed office inventory to ensure timely ordering and replenishment of low-level stock.
- Wrote reports and correspondence from dictation and handwritten notes.
- Processed contracts, expense reports and invoices.
Education
Master of Business Administration - Finance
IGNOU
2015
Bachelor of Science (B.Sc - Computer Science
VLB Janakiammal College of Arts & Science
2009
Skills
- SAP proficiency
- Compliance documentation
- Operational process knowledge
- Strategic planning
- Problem solving
- Merchandising
- Customer service
- Communication skills
- Supply chain management
Interests
HOBBIES, Reading, Researching, Socialising, Bodybuilding, Sports, Movies.Internal
Additional Information
- Visa Status: Employment Visa PROFESSIONAL SKILLS OFFICE ADMINISTRATION
- APPRECIATION AND AWARDS , Received best employee of the year award (2015 - 2016)
Languages
English
Fluent
Hindi
Advanced
Tamil
Fluent
Malayalam
Native
Timeline
Customer Operations Officer
Gulf Marketing Group, NIKE
02.2020 - Current
Sr Commercial Assistant
Saud Bahwan Automotive llc
07.2015 - 06.2019
Test Administrator
NSE IT Limited
11.2014 - 04.2015
Admin Asst
Swathy Smart Cards Hi-Tech Pvt Ltd
12.2009 - 09.2014
Master of Business Administration - Finance
IGNOU
Bachelor of Science (B.Sc - Computer Science
VLB Janakiammal College of Arts & Science
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