Sanoop Sadanandan

Work history

Abbas Juma Technical Services LLC

Dubai, UAE

09.2015 - Current

Project Lifecycle Management : Oversee all phases of a project, including initial client consultations, design coordination, procurement, execution, and final handover.
Operational Management: Oversee day-to-day operations, ensuring project execution is efficient and adheres to company standards for quality and excellence.
Strategic Planning : Developed and established commercial strategies to achieve business growth and profitability for fit-out projects.
Financial Oversight : Managed project budgets, control costs, monitor financial performance, and ensure profitability.
Team Leadership : Lead and manage 60+ member project team, including staff and subcontractors.
Client management : Build and maintain strong relationships with clients, ensuring their requirements and satisfaction are met.
Quality and safety assurance : Ensure projects meet high-quality standards, safety regulations, and client specifications.
Procurement and contract management : Manage procurement process, including sourcing vendors, negotiating contracts, and overseeing supplier relationships.
Reporting : Prepare regular reports to track project progress, financial performance and other key metrics.

Abbas Juma Technical Services LLC

Dubai, UAE

10.2012 - 09.2015

Attending site meetings with Clients, Consultants, and Contractors and provide technical guidance.
Advanced knowledge on Civil, MEP, HVAC, Carpentry, Gypsum Works, Custom Furniture, Aluminium and Glass, IT Works, Fire Fighting, Pest Control and Janitorial Services.
Prepared BOQ and project estimates from 3D designs and AutoCAD drawings for interior fit-out works.
Preparation of Quotations and Contract agreements for execution of fit-out works.
Co-ordination with draughtsman and designers for accurate preparation of workshop drawings for approval submission and production.
Obtaining Dubai Municipality, Civil Defense, and DEWA permits, approvals, and completion certificates, including attending all relevant inspections.
Prequalification of sub-contractors and appointment for various projects.
Negotiated prices and payment terms with sub-contractors; drafted agreements detailing specifications and penalties.
Conducted cash flow analysis to forecast financial projections based on current projects.
Daily site inspection to monitor safety, execution of works, progress, delivery of materials & equipment.
Providing quick and cost effective solutions to unforeseen issues arising at site without compromising on design.
Preparation and review of periodic invoices as per progress of works, payment terms and evaluation of variations.

Abbas Juma Technical Services LLC

Dubai, UAE

10.2009 - 09.2012

Managed end-to-end fit-out projects, maintenance works on site for new office spaces, warehouses, restaurants, hotels, villas, town houses and residential buildings ensuring timely completion within budget.
Coordinated trades, including electricians, plumbers, masons, painters, carpenters, glass technicians, A/C technicians and cleaners to maintain project schedules.
Oversaw janitorial staff, delivering training on equipment and safety protocols.
Monitored project costs and prepared estimates to guarantee budget compliance.
Ensured adherence to specifications, safety regulations, and quality standards throughout projects.
Identified and resolved execution issues promptly to minimise delays.
Prepared and presented regular status reports to management for project tracking.

The Millionaire Consultancy LLC

Dubai, UAE

02.2008 - 09.2009

Provided comprehensive onboarding training to reduce learning curve for new hires.
Applied customer relationship management software to accurately capture customer interactions.
Monitored and analysed customer call and email volume for efficient resource allocation.
Trained staff to resolve complaints appropriately to maintain customer satisfaction.
Executed quality assurance through analysis of recorded calls and delivery of targeted feedback.
Led performance reviews, identifying strengths and areas for improvement.
Developed and implemented improvement plans to support team members in achieving targets.
Generated in-depth reports assisting director of customer service in making informed strategic decisions.
Handled employee grievances professionally, minimising potential workplace disputes.

The Millionaire Consultancy LLC

Dubai, UAE

02.2007 - 02.2008

Executed marketing campaigns to promote products and services, achieving targeted outcomes.
Conducted performance reviews post-project to pinpoint areas for improvement.
Served as primary point of contact, fostering robust client relationships and resolving issues promptly.
Analysed customer feedback to inform strategies that elevated customer satisfaction levels.
Coordinated with various departments for smooth promotional campaign execution.
Produced detailed reports on campaign performance, offering insights and suggestions for optimisation.