SANTHOS KUMAR
AL QUOZ
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than Five years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
5
5
years of professional experience
Work History
FIRE ALARM AND FIRE FIGHTING TECHNICIAN
BTFS FIRE PROTECTION
DUBAI
08.2021 - Current
- Collected, arranged, and input information into database system.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Solicited customer feedback to identify and improve on areas of weakness.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained database systems to track and analyze operational data.
- Conducted routine inspections to check quality and compliance with established specifications.
- Led major initiatives within the department that drove innovation or addressed critical business challenges.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Monitored workflow to improve employee time management and increase productivity.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Worked flexible hours across night, weekend, and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Operated soldering tools and soldering iron to join components.
- Fire alarm system installation, maintenance, troubleshooting & programming.
- Firefighting system installation, maintenance & troubleshooting.
- CBS system installation, maintenance, troubleshooting & programming.
- Pre action, FM 200, Deluge & Foam system installation, maintenance, troubleshooting
- Fit out and project works for all kinds of piping.
FIRE ALAMA AND FIRE FIGHTING SUPERVISOR
SAFETOUCH ELECTROMECHANICAL
DUBAI
06.2019 - 08.2021
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Solicited customer feedback to identify and improve on areas of weakness.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained database systems to track and analyze operational data.
- Conducted routine inspections to check quality and compliance with established specifications.
- Led major initiatives within the department that drove innovation or addressed critical business challenges.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Monitored workflow to improve employee time management and increase productivity.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Worked flexible hours across night, weekend, and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Operated soldering tools and soldering iron to join components.
- Fire alarm system installation, maintenance, troubleshooting & programming.
- Firefighting system installation, maintenance, troubleshooting & programming.
- CBS system installation, maintenance, troubleshooting & programming.
- Pre action, FM 200, Deluge & Foam system installation, maintenance, troubleshooting
- Fit out and project works for all kinds of piping.
Education
High School Diploma -
ELUMALAI POLYTECHNIC COLLEGE
INDIA10.2017
Skills
- Six Sigma Methodologies
- Production Assistance
- Component Replacement
- Customer rapport
- Maintenance and repairs
- Troubleshooting
- Operation Monitoring
- Project estimation and bidding
- Building Maintenance
- Inventory Management
- Electrical repair
- Following safety practices
- Documentation And Reporting
- Power Tools and Equipment
- Equipment Maintenance
- Multitasking and Organization
- Equipment Installation
- Worksite preparation
- Performance Improvement
- System repairs
- Routine Inspections
- Diagnostics and troubleshooting
- Preventive Maintenance
- Equipment Calibration
- Assembly and production
- Quality Control
- Staff education and training
- Team Training
- System Installation
- HVAC Systems
- Tool Installation and Alignment
- OSHA Compliance
- Safety Equipment
- Work Planning and Prioritization
- Safety Management
- Welding skills
Languages
Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Intermediate (B1)
Telugu
Intermediate (B1)
Timeline
FIRE ALARM AND FIRE FIGHTING TECHNICIAN
BTFS FIRE PROTECTION
08.2021 - Current
FIRE ALAMA AND FIRE FIGHTING SUPERVISOR
SAFETOUCH ELECTROMECHANICAL
06.2019 - 08.2021
High School Diploma -
ELUMALAI POLYTECHNIC COLLEGE