Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic
Santosh Pariyar

Santosh Pariyar

Abu Dhabi,UAE

Summary

Experienced Guest Experience Specialist with a strong background in leading VIP tours at Warner Bros. World, Ferrari World Abu Dhabi, and teamLab Phenomena Abu Dhabi. Skilled in delivering personalized, high-quality experiences, managing tour logistics, and maintaining premium service standards. Known for excellent communication, attention to detail, and ensuring guest satisfaction in dynamic environments.

Overview

15
15
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Flying Squad

Miral Experiences
Yas Island, Abu Dhabi, UAE
06.2024 - Current
  • Coordinate with VIP guests 24 hours in advance to ensure personalized service including celebrity visits, birthdays and special occasions.
  • Delivering engaging parks briefing and accompany VIPs throughout their visit, ensuring a comfortable, private and memorable experience.
  • Liaise with internal departments to guarantee smooth operations and respond swiftly to guest needs and requests.
  • Assist in organizing events and support other theme parks as needed, demonstrating flexibility and strong teamwork.
  • Ensure all VIP guests leave the park satisfied, handling any issues with professionalism and maintaining high service standards.

Rides & Attractions Operator

Warner Bros World Abu Dhabi
Abu Dhabi, UAE
12.2018 - 06.2024
  • Operated rides and attractions in compliance with safety protocols, ensuring the well-being of all guests and smooth ride functionality.
  • Performed daily safety checks and inspections, promptly reporting any mechanical issues to maintenance teams.
  • Provided exceptional customer service, assisting guests with ride instructions, accessibility needs, and resolving concerns professionally.
  • Maintained clean and organized attraction areas, contributing to a safe and welcoming environment for all visitors.
  • Monitored guest behavior and enforced ride regulations, helping prevent accidents and ensure a secure guest experience.

Rides and attractions Operator

Ferrari World Abu Dhabi
Abu Dhabi, UAE
08.2010 - 08.2013
  • Operate and monitor high-speed rides like Formula Rossa with strict adherence to safety protocols.
  • Educate guests on Ferrari’s history, technology, and racing legacy through interactive exhibits.
  • Facilitate premium guest experiences such as driving simulators and pit-stop challenges.
  • Maintain Ferrari-branded retail displays and deliver luxury-level customer service.

Education

Intermediate In Commerce -

Tribhuvan University
Kathmandu, Nepal
03.2000 - 03.2002

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Public speaking
  • Team building

Certification

Passport Number: PA2093125

Date of Issue: 27 November 2023

Date of Expire: 26 November 2033

Timeline

Flying Squad

Miral Experiences
06.2024 - Current

Rides & Attractions Operator

Warner Bros World Abu Dhabi
12.2018 - 06.2024

Rides and attractions Operator

Ferrari World Abu Dhabi
08.2010 - 08.2013

Intermediate In Commerce -

Tribhuvan University
03.2000 - 03.2002

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Santosh Pariyar