Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Santosh Pyarelal

Santosh Pyarelal

Ajman,UAE

Summary

Experienced and results-oriented Sales & Business Development Professional with over 12 years of proven success in driving revenue growth, expanding customer bases, and leading high-performing teams across the UAE. I bring a strong understanding of Dubai and Sharjah markets, combined with a hands-on approach to client acquisition, sales strategy, and market expansion. Passionate about building lasting relationships and consistently exceeding sales targets through data-driven decisions and strategic execution.

Overview

14
14
years of professional experience

Work history

Agency owner

Aaban Drinking Water Supply
Ajman, UAE
04.2023 - Current
  • Launched and operated a successful water distribution agency, growing the client base to over 500+ regular customers within two years through strategic marketing and service excellence.
  • Achieved consistent monthly sales growth of 20–25% by building strong B2B and B2C relationships in the residential and commercial segments.
  • Developed and optimized delivery routes across Ajman, improving operational efficiency and reducing delivery times by 30%.
  • Implemented a streamlined order tracking and customer feedback system, resulting in a 92% customer satisfaction rate.
  • Recruited, trained, and managed a team of drivers and support staff, maintaining high service standards and on-time deliveries.

Sales Manager

Maple Wing
Dubai, Dubai
09.2022 - 03.2023
  • Successfully led B2B and B2C sales operations, generating a 15% increase in quarterly revenue through client-focused solutions and effective pipeline management.
  • Identified and developed new business opportunities across FMCG and general trading sectors, contributing to a 20% expansion of the client base in under 6 months.
  • Negotiated high-value contracts and supply agreements, increasing deal closure rates by 30%.
  • Coordinated closely with procurement and logistics teams to ensure on-time product delivery and customer satisfaction.

Business Development Executive

White House General Trading LLC
Ajman, UAE
03.2022 - 08.2022
  • Spearheaded new business initiatives, resulting in 20+ new client acquisitions within the first year.
  • Built and maintained a 95% client retention rate through regular engagement and customized support.
  • Collaborated closely with marketing to launch lead-generation campaigns that boosted qualified leads by 40%.
  • Drafted tailored proposals and closed high-value deals, contributing to consistent revenue increases.
  • Trained and supported internal teams with sales techniques and product knowledge to enhance overall conversion rates.

Area Sales Supervisor

Rawabina Water
Dubai, UAE
12.2017 - 02.2020
  • Led a team of 10+ sales representatives and achieved 110% of quarterly targets for six consecutive quarters.
  • Designed and implemented new sales routes, increasing operational efficiency by 25%.
  • Developed a market-focused training program that improved team performance and reduced onboarding time by 30%.
  • Resolved customer issues swiftly, improving client satisfaction ratings and reducing churn.
  • Played a key role in increasing regional market share by 15% through strategic territory expansion.

Sales Executive Cum Supervisor

Romana Water
Dubai, UAE
05.2011 - 09.2017
  • Acquired and managed a portfolio of 150+ clients, maintaining long-term relationships through excellent service delivery.
  • Exceeded annual sales targets by 20–25% consistently over 6 years.
  • Conducted competitor analysis and market research, enabling tailored pitches that closed deals faster.
  • Facilitated product demonstrations and presentations, significantly enhancing client engagement.

Education

High School Diploma - Arts

Rajasthan University
Rajasthan, India

Bachelor of Arts - Arts

Delhi University
New Delhi, India

Skills

  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Sales Forecasting & Reporting Tools
  • B2B & B2C Sales Strategy
  • Business Development & Revenue Growth
  • Team Leadership & Mentorship
  • Market Expansion & Route Optimization
  • CRM & Pipeline Management
  • Contract Negotiation & Client Retention
  • Sales Forecasting & Reporting
  • Strong UAE Market Knowledge (Sharjah & Dubai)

Languages

Hindi
Native
English
Advanced (C1)
Arabic
Upper intermediate (B2)
Malayalam
Intermediate

Timeline

Agency owner

Aaban Drinking Water Supply
04.2023 - Current

Sales Manager

Maple Wing
09.2022 - 03.2023

Business Development Executive

White House General Trading LLC
03.2022 - 08.2022

Area Sales Supervisor

Rawabina Water
12.2017 - 02.2020

Sales Executive Cum Supervisor

Romana Water
05.2011 - 09.2017

High School Diploma - Arts

Rajasthan University

Bachelor of Arts - Arts

Delhi University

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Santosh Pyarelal