SAQIB RIAZ RANA
Islamabad,Pakistan
Summary
Dynamic and results-driven professional with a strong foundation in Windows and basic applications, including MS Word, MS Excel, and MS PowerPoint. Demonstrates exceptional analytical and problem-solving skills, coupled with the ability to handle challenging situations under pressure. Known for strong interpersonal skills and effective communication, complemented by excellent managerial and leadership capabilities. Self-motivated and initiative-oriented, with a keen ability to grasp concepts quickly. Committed to growth and achieving outstanding results in all endeavours.
Overview
20
20
years of professional experience
Work history
Branch Manager / VP
United Bank Ltd. (UBL)
Rawalpindi
12.2020 - 08.2023
- Ensure monthly Liability targets assigned by the Management
- Daily / weekly Visits to the customers to maintain the best relationship to acquire & boot up business
- Constantly updated product knowledge & Certifications
- Customer Relationship building
- Manage the portfolio to de risk against attrition and achieve stability of book
- Ensure 100% Mystery shopping / Call Audits / RM / BDO customer contact policy etc
- Develop business acumen for understanding branch revenue & profitability / controls
- Identify key areas of growth per quarter for career enhancement
- Attend and follow up customer service issues, complaints etc
- Having them resolved by the relevant functionalities keeping in mind the bank policies
- Manage Branch Operations and Compliance, Audit etc
- Training of New batch RM / BDO / Tellers
Branch Manager / VP
Al Baraka Bank
Islamabad
12.2017 - 12.2020
- Ensure monthly Liability targets assigned by the Management
- Daily / weekly Visits to the customers to maintain best relationship to acquire & boot up business
- Constantly updated product knowledge & Certifications
- Customer Relations ship building
- Manage the portfolio to de risk against attrition and achieve stability of book
- Ensure 100% Mystery shopping / Call Audits / RM / BDO customer contact policy etc
- Develop business acumen for understanding branch revenue & profitability / controls
- Identify key areas of growth per quarter for career enhancement
- Attend and follow up customer service issues, complaints etc
- Having them resolved by the relevant functionalities keeping in mind the bank policies
- Manage Branch Operations and Compliance, Audit etc
- Training of New batch RM / BDO / Tellers
Branch Manager & RVP
Faysal Bank Pakistan
01.2012 - 12.2017
- Ensure monthly Liability targets assigned by the Management
- Daily / weekly Visits to the customers to maintain best relationship to acquire & boot up business
- Constantly updated product knowledge & Certifications
- Customer Relations ship building
- Manage the portfolio to de risk against attrition and achieve stability of book
- Ensure 100% Mystery shopping / Call Audits / RM customer contact policy etc
- Develop business acumen for understanding branch revenue & profitability / controls
- Identify key areas of growth per quarter for career enhancement
- Attend and follow up customer service issues, complaints etc
- Having them resolved by the relevant functionalities keeping in mind the bank policies
- Manage Branch Operations and Compliance, Audit etc
Floor Manager & SRM
Faysal Bank Pakistan
Islamabad
01.2009 - 12.2012
- Ensure monthly Liability targets assigned by the Management
- Daily / weekly Visits to the customers to maintain best relationship to acquire & boot up business
- Constantly updated product knowledge & Certifications
- Customer Relations ship building
- Manage the portfolio to de risk against attrition and achieve stability of book
- Ensure 100% Mystery shopping / Call Audits / RM customer contact policy etc
- Develop business acumen for understanding branch revenue & profitability / controls
- Identify key areas of growth per quarter for career enhancement
- Attend and follow up customer service issues, complaints etc
- Having them resolved by the relevant functionalities keeping in mind the bank policies
- Manage Branch Operations and Compliance, Audit etc
Regional Sales Manager
ABN Amro Bank
04.2006 - 12.2008
- Monitoring and enhancing sales productivity by constantly appraising the performance of my sales staff and implementing the necessary changes to achieve aspirational target
- Reports directly to National Sales Head Personal Loan / Running Finance
- Managing and Leading the team of 220 sales Executives and 08 Area Sales Manager for solicitation of RBS Loan & Running Finance
- Hiring and training of fresh staff and further development of experienced sales personal for the role of Team Leader
- Managing Sales Executive Productivity, approval/rejection & processing of sales deal on the daily basis & directing the sales staff
- Responsible for all data processing MIS related jobs & correspondence including all PC based applications and various documentation, record keeping, report compilation/data entry and formulating presentations leading to effective & timely data analysis
- Coordination of all management issues with the Head of department
Sales Manager
ABN Amro Bank
02.2004 - 03.2006
- Managing a group of 20 - 25 sales consultants for solicitation of Personal Loan & Running Finance
- Hiring and training of fresh staff and further development of experienced sales personal for the role of Group Leader
- Managing SC Productivity, approval/rejection & processing of sales deal on the daily basis & directing the sales staff
- Responsible for all data processing MIS related jobs & correspondence including all PC based applications and various documentation, record keeping, report compilation/data entry and formulating presentations leading to effective & timely data analysis
- Provides customer services to the Bank customers
- Making daily and weekly call report to check the performance of the group
Education
Bachelor -
Punjab University
Intermediate - undefined
FBISE
Metric - undefined
FBISE
Skills
- Windows
- Basic applications
- MS-WORD
- MS-Excel
- MS-Power Point
- Self Motivated & Initiative oriented
- Strong Analytical and Problem solving skills
- Growth and Result oriented
- Strong interpersonal Skills and effective communicator
- Ability to grasp concepts and logic quickly
- Capable of handling challenging and difficult situations under pressure
- Persistent and hard worker
- Having excellent managerial and leadership skills
Accomplishments
- Awarded the SCB 'Hungama' 'Best of the Best' in June 2003.
- Awarded the ABN Amro Sales Consultant of the Month March 2004, May 2004, June 2004.
- Top Area Sales Manager in Islamabad from Feb 2006, April 2006, July 2006, Nov 2006.
- Top Sales Consultant in Northern Region from Nov 2003 till Nov 2004 before being appointed as a Area Sales Manager.
- Awarded the service excellence Award.
- Nominated and appointed by GM (Unsecured VC) to the Annual Sales Conference held at Arabian Sea Country Club in December 2004 in recognition of outstanding performance.
- TOP Regional Manager Sales 2006 - 07.
- TOP Floor Manager / Flagship Branch F-7 Islamabad – Abn Amro / RBS / Faysal Bank Till 2012.
- Top Branch Manager in 2013 – 14 in Medium branch CAT.
- Top Branch Manager Flagship Al Baraka Bank Islamabad 2019.
Languages
English
Fluent
Urdu / Hindi
Native
Punjabi
Beginner
Custom
Will be furnished upon request.
Personal Information
- Passport Number: AJ9799253
- CNIC Number: 61101-2013925-1
- Father's Name: Riaz ud Din Rana
- Date of birth: 08/04/82
- Nationality: Pakistan
- Marital status: Married
- Religion: Islam
Timeline
Branch Manager / VP
United Bank Ltd. (UBL)
12.2020 - 08.2023
Branch Manager / VP
Al Baraka Bank
12.2017 - 12.2020
Branch Manager & RVP
Faysal Bank Pakistan
01.2012 - 12.2017
Floor Manager & SRM
Faysal Bank Pakistan
01.2009 - 12.2012
Regional Sales Manager
ABN Amro Bank
04.2006 - 12.2008
Sales Manager
ABN Amro Bank
02.2004 - 03.2006
Intermediate - undefined
FBISE
Metric - undefined
FBISE
Bachelor -
Punjab University
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