Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

SARA ALBEDWAWI

Abu Dhabi

Summary

I am a committed, hardworking and ambitious individual, seeking on increasing experience in the time of service, communicating with others, as I have a high social skills, cooperative and positivity is the most things that I like to focus in during work, and I’m strongly focused with the ability to complete tasks accurately, I may tend more to participate or be part of success in an environment of growth and distinction, and I’m seeking to be in a competitive and difficult environment.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Front office

Takaful Watania
Abu Dhabi
05.2025 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Oversaw daily operations to achieve high productivity levels.

Filing clerk

TASC LABOUR SERVICES
Dubai
05.2024 - 01.2025
  • Responded to internal queries about document locations swiftly, promoting efficient workflow.
  • Streamlined document retrieval with diligent record keeping.
  • Assured accurate documentation with meticulous data entry efforts.
  • Followed company protocols strictly whilst managing sensitive data files to assure compliance with regulatory standards.

Call center agent

Kings college hospital
Dubai
11.2023 - 04.2024
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.
  • Operated machinery to achieve targets while following regulations.

Customer Service

ABC GOVERNMENT TRANSACTIONS CENTER
Dubai
03.2023 - 09.2023
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Completed customer returns paperwork, liaising with various departments to facilitate details.
  • Applied positive customer service approach to increase satisfaction levels.

National service

UAE military
Abu Dhabi
09.2021 - 09.2022

COSTOMER SERVICE

AMER - ATIS SOLUTION AFFICE
12.2019 - 03.2020
  • Facilitated conflict resolution by implementing
    protocols and investigating issues through completion.
  • Responded to customer requests offering excellent
    support and tailored recommendations to address
    needs.
  • Responded to customer requests with the friendly
    knowledgeable service and supports.

Education

General Studies

SUKINAH HIGH SCHOOL
Dubai
05.2017

Skills

  • Data entry
  • Time management
  • Customer service
  • Microsoft worker
  • Quick learner
  • Customer service
  • Workflow management
  • Calm under pressure
  • Leadership

Certification

  • Emirates Marshal / Feb 2024
  • COP 28 / Dec 2023
  • GETX exhibition / Oct 2023
  • AJMAN X / AUGUST 2022
  • EXPO2020 / JAN – MAR 2022
  • BUDGETING / Oct 2020

Languages

Arabic
Native
English
Upper intermediate
B2
Hindi
Elementary
A2

Timeline

Front office

Takaful Watania
05.2025 - Current

Filing clerk

TASC LABOUR SERVICES
05.2024 - 01.2025

Call center agent

Kings college hospital
11.2023 - 04.2024

Customer Service

ABC GOVERNMENT TRANSACTIONS CENTER
03.2023 - 09.2023

National service

UAE military
09.2021 - 09.2022

COSTOMER SERVICE

AMER - ATIS SOLUTION AFFICE
12.2019 - 03.2020

General Studies

SUKINAH HIGH SCHOOL

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SARA ALBEDWAWI