Sara Alkhaaldi

1. Outward Clearing : processing of outward clearing chques within the cut off time of central bank.

2. Inward Clearing : processing of inward chques and approvals to respective accounts, insufficient & unsuccessful reports to be faxed to respective branches & CBG and administrative duties of downloading the files to ICCS.

3. Outward reconciliation cheques

4. Processing Balance Confirmation letters.

1. maintain and manages professional knowledge of entire products and services line offered by the bank to ensure exemplary customer service.

2. initiate sales and cross sells banking products and services to ensure targets are met .

3. resolve customers quires within agreed timelines to meet customer satisfaction .

4. insure interaction with customers are as per bank's set procedures and regulation ,