Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Sara Chajia

Sara Chajia

Dubai,DU

Summary

Dynamic professional with expertise in sales presentation creation, negotiation, and client management. Demonstrates exceptional skills in public speaking and professionalism in contact, ensuring speedy response creation and patience under pressure. Committed to delivering outstanding customer service through active listening and support for both customers and staff. Career goals include advancing client service strategies to enhance business growth.

Driven and ambitious professional with strong communication and customer service skills, coupled with knack for negotiation and relationship-building. Adept in sales and marketing strategies, ensuring effective property presentations and client satisfaction. Committed to delivering exceptional service and generating positive results for clients.

Overview

7
7
years of professional experience

Work history

Real estate sales agent

Capital South real estate
dubai
07.2024 - Current
  • Scheduled appointments for prospective buyers allowing maximization of viewing opportunities.
  • Performed regular follow-ups with clients post-sale, fostering long-term relationships and repeat business opportunities.
  • Assisted in the preparation of legal documents such as deeds, leases, and purchase agreements safeguarding both buyer's and seller's interests.
  • Generated leads through networking activities, leading to increased business opportunities.
  • Regularly updated CRM database system for efficient tracking of client interactions and progress of deals under negotiation.
  • Negotiated property sales terms to secure favourable deals for clients.
  • Answered phone calls and emails from potential and existing customers.

Sales manager

ARADA Developments
Sharjah
04.2023 - 06.2024
  • Achieved successful closings in a timely manner by efficiently managing every step of the sales process from initial contact to final sale agreement signing.
  • Delivered exceptional customer service, resulting in high client satisfaction ratings.
  • Generated leads through networking activities, leading to increased business opportunities.
  • Maintained up-to-date knowledge of local property market trends to provide informed advice to clients.
  • Answered phone calls and emails from potential and existing customers.
  • Guided homebuyers and sellers through process of short sales.

Real estate sales agent

Mada Properties
dubai
06.2020 - 03.2023
  • Managed client portfolios, ensuring satisfaction and retention of customers.
  • Negotiated successful property deals by building strong relationships with clients.
  • Assisted clients with corporate relocation services.
  • Increased customer satisfaction ratings, addressing issues effectively for speedy resolution.
  • Professionally represented sellers in complex negotiation with prospective buyers.

Customer service executive

EMAAR
Dubai
05.2018 - 06.2020
  • Assessed customer needs accurately, making relevant recommendations that fit their specific requirements.
  • Developed strong product knowledge, customers appreciated the extra information.
  • Managed difficult situations for positive outcomes.
  • Coordinated with other departments for efficient problem resolution.
  • Handled high volume calls whilst maintaining professionalism and composure.
  • Responded to customer queries and provided excellent customer service.

Education

Higher National Diploma - Mechatronics

University Hassan 2
Casablanca

Skills

  • Sales presentation creation
  • Sales negotiation
  • Client service
  • Client management
  • Pressure handling
  • Public speaking
  • Professionalism in contact
  • Speedy response creation
  • Patience under pressure
  • Customer and staff support
  • Active listening
  • Customer services

Languages

Arabic
Native
English
Proficient (C2)
French
Fluent

Timeline

Real estate sales agent

Capital South real estate
07.2024 - Current

Sales manager

ARADA Developments
04.2023 - 06.2024

Real estate sales agent

Mada Properties
06.2020 - 03.2023

Customer service executive

EMAAR
05.2018 - 06.2020

Higher National Diploma - Mechatronics

University Hassan 2
Sara Chajia