SARA FARIS
Dubai
Summary
Driven and resourceful administrative professional with 12+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
14
14
years of professional experience
Work History
Executive Assistant
V marketing
06.2023 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Updated and maintained confidential databases and records.
- Worked with senior management to initiate new projects and assist in various processes.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Wrote reports, executive summaries and newsletters.
- Handled confidential and sensitive information with discretion and tact
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
Executive Personal Assistant
Anglo Arabian Healthcare
01.2021 - 05.2023
- To group CEO, COO, and Medical director
- Acting as office manager and point of contact among executives, employees, clients, and other external partners
- Supports hospital operations by maintaining office systems and supervising staff
- Communication with outside stakeholders like ministry of health, insurance companies, and government institutions
- Keep management informed by reviewing and analyzing special reports, summarizing information, and identifying trends
- Communicates directly and on behalf of CEO with Board members,staff, and others
- Primary point of contact for all outside and inside clients before interfacing with the CEO
- Preparing all documents and materials necessary for all committees and boards of directors’ meetings
- To support the directors with their projects, proposals, etc
- Through research, Investigation,andconsultation
- Preparing presentations and other senior management reports
- Attending annual budget preparation meetings
- Act as the Office Manager by keeping up with office supply inventory
- Organizing events and daily activities and Performing internet research
- Composing and editing letters, emails, and proposals and ensuring follow-up
- Maintaining confidentiality, booking hotels, flights, and rooms, organizing reports, and Making phone calls screen and corresponding accordingly
- Developing relationships and contacts with clients
- Collecting and organizing records, maintaining electronic charts, and all client surgical /medical information and data
- Helps the CEO and other executive leaders stay organized by managing their schedules and keeping up with correspondence based on their needs
- Providing high-level administrative support to senior executives and event planners within the organization
- Assisting in the planning and execution of events, such as conferences, exhibitions, and corporate functions, by coordinating logistics, managing vendors, and overseeing the overall execution of the event to ensure its success
- Experience working in event planning or a related field, as well as knowledge of event management software and tools
- Able to work well in a fast-paced environment
- Meeting with clients to determine their event needs, developing event concepts, creating and managing budgets, selecting and coordinating vendors, and overseeing the overall execution of the event to ensure its success
Executive Personal Assistant
Trust Lawyers & Legal Consultants
01.2016 - 01.2021
- CEO
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating correctiveactions
- Writing, developing, producing, and mailing releases, and photo releases as Necessary
- Develops corporate PR strategies and share in the management of their execution
- Excellent knowledge of all the court sites all over UAE and flexible in using the same
- Manage the team to keep the database and ensure that all records are up-to-date
- Develop and manage relationships with key members such as Bankers, Court Staff, Notary Public Services representatives
- SKILLS
- Perform other duties as assigned by management, including market research
- Arrange and manage arrangements for participation in events, press tours, and Interviews
- Provide media coaching to development team spokespeople
- Create and handle the marketing campaigns of promotional gifts & greetings cards
Elite Customer Relationship Officer
Arab Bank
01.2010 - 01.2014
- Dealt with VIP client issues investigating and finding answers and resolving issues and directing them to the appropriate parties
- Utilized the latest training support standards and procedures to provide a high level of customer service
- Ensured that customers received contractual service expectations
- Kept operation running taking a minimum of 10 calls per hour
- Interact firsthand with both satisfied and dissatisfied customers
- Adhered to bank policies and procedures
- Liaised between customers and organization with particular focus on working with sales department.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Worked with clients to address and respond to client and partnership management issues.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
- Created customer support strategies to increase customer retention.
Education
BBA - MANAGEMENT & TECHNOLOGY, Business Administration
EMIRATES COLLEGE
Dubai 2016
High School Diploma -
Emirates Institute For Financial Studies
Sharjah 2010
Skills
- Schedule Management
- Business Writing
- Executive Support
- Board of Directors Support
- Arrange Business Meetings
- Problem Resolution
- Company Event Coordination
- Office Administration
- Meeting Agendas and Minutes
- Advanced MS Office Suite Proficiency
- Project Planning
- Confidentiality and Discretion
- Conflict Management
- Executive Travel
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Additional Information
- Personal Details ( Jordanian -Holding a Residence Visa -Available Driving License)
Timeline
Executive Assistant
V marketing
06.2023 - Current
Executive Personal Assistant
Anglo Arabian Healthcare
01.2021 - 05.2023
Executive Personal Assistant
Trust Lawyers & Legal Consultants
01.2016 - 01.2021
Elite Customer Relationship Officer
Arab Bank
01.2010 - 01.2014
BBA - MANAGEMENT & TECHNOLOGY, Business Administration
EMIRATES COLLEGE
High School Diploma -
Emirates Institute For Financial Studies
Similar Profiles
Melissa BurnettMelissa Burnett
Freelancer at Affiliated Marketing Platforms, Didital MarketingFreelancer at Affiliated Marketing Platforms, Didital Marketing
Adam DubuqueAdam Dubuque
Supervisor/ Team Leader at Expert Marketing/Prime MarketingSupervisor/ Team Leader at Expert Marketing/Prime Marketing
SWATI BHADANESWATI BHADANE
Digital Marketing Executive at REVIGRO MARKETING (Digital Marketing Agency)Digital Marketing Executive at REVIGRO MARKETING (Digital Marketing Agency)