Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Languages
Affiliations
References
Timeline
Generic
SARA HAKIM

SARA HAKIM

Doha,qatar

Summary

Highly motivated and results-driven Research Associate with expertise in stakeholder management, project coordination, and community engagement. Experienced in managing public outreach initiatives and campaigns. Skilled in event organization, partnership development, and facilitating knowledge-sharing initiatives to ensure research findings reach diverse audiences. Adept at coordinating and managing complex logistics, ensuring smooth project operations, and fostering collaboration among key stakeholders. Passionate about advancing social, ethical, and healthcare dimensions of public health research, particularly in women's fertility preservation areas. Proven ability to support large-scale, and contribute to impactful, community-centered interventions.

Overview

13
13
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

SENIOR PUBLIC RELATIONS OFFICER

WSP
02.2022 - 03.2025
  • I serve as residents' primary point of contact, addressing their complaints, requests, and concerns regarding the ongoing project
  • By conducting daily site visits and meetings with residents, I can proactively identify issues and work swiftly with engineers and other internal staff to resolve them
  • This consistent engagement helps prevent conflicts and ensures residents feel heard and valued
  • For example, I successfully resolved several noise-related concerns by negotiating with contractors to adjust working hours, leading to a notable improvement in resident satisfaction and a reduction in complaints
  • I work closely with engineers, project managers, and other internal stakeholders to relay critical information from residents, ensuring the project runs smoothly without disrupting the residents' daily lives
  • My role as a communication bridge fosters collaboration between all parties, facilitating timely problem-solving and mitigating any issues that could impact the project's progression
  • A key achievement was coordinating with the engineering team to modify the placement of construction equipment, preventing traffic disruptions and minimizing inconvenience to residents, which ultimately contributed to maintaining a positive public image for the project
  • I spearheaded a series of awareness campaigns designed to educate residents about the scope of work, expected timelines, and the long-term benefits of the project
  • These campaigns were implemented through direct mail, community meetings, and digital platforms, which resulted in increased understanding and reduced resistance to the project
  • I coordinate with external stakeholders such as local authorities, community leaders, and contractors to ensure the project meets all necessary regulatory requirements while respecting residents' needs
  • This collaborative approach minimizes conflicts and ensures that potential disruptions are communicated in advance
  • One example was coordinating with local traffic authorities to adjust traffic flow during peak construction phases, preventing bottlenecks and ensuring continuous access to residential areas
  • I actively participate in staff and progress meetings to review project progress and deliverables, providing valuable updates on public complaints and concerns
  • I share insights gathered from residents, ensuring that any issues are promptly addressed and that the project team is informed of community sentiment
  • I collaborate with internal staff and external partners to organize and support various events, meetings, activities, and communications
  • For instance, I coordinate workshops to train new employees, facilitate knowledge-sharing visits to different projects for experience exchange, and arrange team-building events such as colleague gatherings and outings
  • These initiatives foster stronger collaboration, enhance team knowledge, and promote a positive work environment
  • I oversee the program's media activities, including managing stakeholder engagement to ensure effective communication and positive public relations

Staff Nurse

PHCC
01.2021 - 06.2021
  • Administered COVID-19 vaccinations and conducted pre- and post-vaccination assessments
  • Documented assessments in the patient Cerner system
  • Measured vital signs and provided patient education

RESEARCH INTERN

SIDRA MEDICINE
10.2018 - 12.2020
  • Thesis on Chronic Urticarial Rash Caused by Compound Heterozygous Mutations
  • Utilized wet lab and bioinformatics tools for gene expression analysis
  • Conducted Western blot for protein detection
  • Performed PCR and Sanger sequencing for mutation confirmation
  • Utilized PolyPhen-2 analysis to predict the impact of amino acid substitutions on NLRP1 structure and function
  • Proficient in DNA and RNA extraction
  • Conducted cell culture and thawing
  • Utilized RStudio for differential gene expression analysis
  • Utilized RNAseq for data visualization and interpretation

TEACHING ASSISTANT IN ADVANCED GENETICS

HBKU
01.2020 - 04.2020
  • Assisted in lesson preparation and equipment setup
  • Conducted one-on-one or small group review sessions
  • Managed attendance, graded assignments, and calculated grades

Customer service officer

Public Works Authority
Doha, Qatar
05.2012 - 09.2018
  • Handled multi-line phone system to facilitate timely response to inquiries and complaints through CRM.
  • Delivered high-quality service with attention to detail and professionalism.
  • Resolved conflicts quickly whilst preserving positive business relationships.
  • Improved customer satisfaction by providing prompt and efficient service.
  • Assisted colleagues during peak hours, ensuring overall productivity of the team.
  • Prioritised tasks as per urgency, ensuring completion of all tasks within shift.
  • Liaised between customers and management for effective resolution of issues.
  • Conducted regular follow-up calls for improved customer retention rates.
  • Managed difficult customer situations for maintaining company reputation.
  • Utilised strong communication skills for handling customer complaints effectively.
  • Followed company guidelines to ensure consistent quality of service.

Qatar E-Nature application Outreach Representative

Qatar foundation
Doha, Qatar
04.2012 - 05.2012
  • Visited more than 100 schools to showcase the application's features and functionality, discuss its competition, and outline the prizes for the winners.

Education

MSc - Genomics & Precision Medicine

Hamad Bin Khalifa University
09.2018 - 12.2020

BSc - Nursing

University of Calgary-Qatar
05.2012 - 05.2017

Skills

  • Strong presentation skills
  • Strong communication and negotiation skills
  • Advanced skills in Microsoft Office
  • Advanced skills in public health communications
  • Strong skills in website management tools

Accomplishments

  • Best Innovation Awards- developing a mobile application for site observation in 2024
  • Best Employee of the Year 2024
  • Undergraduate Research ( Qualitative- understand how teachers perceive their students Evaluation), presented the result in Teaching and Learning Conference, Doha, 2014
  • Dean List, BSN In Nursing


Certification

Project Management course

Stakeholder Management

Health Administration Certificate

Public Health Communication and Community Engagement certificate

SPSS

University Teaching Diploma

Molecular Genetics Diploma

Biology Diploma

PMP certificate-On progress

IOSh certificate




Languages

Arabic
Proficient (C2)
English
Fluent
Spanish
Beginner

Affiliations

  • Volunteering ( Patient-centered Care Ambassador)
  • Violin Play
  • Swimming
  • Poem writting
  • learn new langguages
  • Travelling
  • Reading

References

References available upon request.

Timeline

SENIOR PUBLIC RELATIONS OFFICER

WSP
02.2022 - 03.2025

Staff Nurse

PHCC
01.2021 - 06.2021

TEACHING ASSISTANT IN ADVANCED GENETICS

HBKU
01.2020 - 04.2020

RESEARCH INTERN

SIDRA MEDICINE
10.2018 - 12.2020

MSc - Genomics & Precision Medicine

Hamad Bin Khalifa University
09.2018 - 12.2020

Customer service officer

Public Works Authority
05.2012 - 09.2018

BSc - Nursing

University of Calgary-Qatar
05.2012 - 05.2017

Qatar E-Nature application Outreach Representative

Qatar foundation
04.2012 - 05.2012

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SARA HAKIM