Summary
Overview
Work History
Education
Skills
Timeline
Languages
Certification
Accomplishments
Internships
Courses
Work skills
Generic
Sara  Mikhael Tawfik

Sara Mikhael Tawfik

Lead Software QA Engineer,AI Test Engineer , System Analyst
Abu Dhabi

Summary

Dynamic QA Team Lead with a proven track record at Core42, adept at implementing AI-driven testing tools and fostering a culture of continuous improvement. Skilled in analytical thinking and collaboration, I enhanced software quality through advanced testing strategies, ensuring compliance and reliability while mentoring team members for optimal performance.

Overview

11
11
years of professional experience
7
7
years of post-secondary education
3
3
Languages
3
3
Certificates

Work History

QA Team Lead

Core42 (Injazat Previously)
Abu Dhabi, United Arab Emirates
03.2024 - Current
  • Introduced AI/LLM driven testing tools
  • Testing LLM using Deepeval ,Trulens
  • Security testing using snyk and copilot
  • Created LLM comparison platform using Deepeval, openai and copilot
  • Managed resources effectively, ensuring optimal team performance and productivity.
  • Created a culture of continuous improvement within the QA team through regular training sessions and knowledge sharing activities.
  • Conducted root cause analysis for recurring issues, leading to long-term solutions and improved reliability.
  • Leading QA process within multiple squads
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Rejected defective products and approved correct products.
  • Collaborated with contract representatives and oversaw quality control implementations and reporting.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Supported quality team members during corrective action updates.
  • Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
  • Established comprehensive test plans based on project requirements and priorities.
  • Enhanced software quality by implementing advanced testing strategies and methodologies.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Coordinated with stakeholders to gather feedback on product quality and incorporate it into future releases successfully.
  • Evaluated new tools and technologies in the industry, recommending upgrades when necessary for increased productivity.

Senior SoftwareQA Engineer , Assistant Team Lead

Injazat data systems
04.2022 - 03.2024
  • Leading QA process within multiple squads
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Rejected defective products and approved correct products.
  • Collaborated with contract representatives and oversaw quality control implementations and reporting.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Supported quality team members during corrective action updates.
  • Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Provided input to team lead regarding areas for process and procedural improvement.
  • Wrote, reviewed and edited technical document in accordance with template requirements.

Senior Software QA Engineer

FlairsTech
10.2021 - 03.2022
  • Testing projects and implemented applications, make sure it meets
  • Specifications and clients needs and ensuring quality
  • Prepare project proposals and validation project documents.
  • Prepare Test plan and set testing team strategy

Mid-Senior Software QA Engineer

Best Response Media
05.2020 - 09.2021
  • Testing E-commerce projects .
  • Prepare Test plan and set testing team strategy
  • Demonstrated product and quality expertise in product inspections.
  • Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.

Project Manager Assistant / Mid-Senior QA Engineer

TrianglZ LLC
03.2019 - 03.2020
  • Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
  • Supported team members during corrective action updates.
  • Demonstrated product and quality expertise in product inspections.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Documented testing procedures for developers and future testing use.

Project Manager Assistant /Software QA Engineer

Global Impact
03.2017 - 12.2018

Helping in managing software development cycle , requirements
organization management and communication .
Drawing project wire frames .

Testing projects and implemented applications, make sure it meets
specifications and clients needs and ensuring quality
Supervising tasks assigned to project workers and ensure that they sick
to project timings and specifications
Prepare project proposals and validation project documents.

Software Quality Assurance Engineer

Global Impact
08.2015 - 03.2017

Drawing project wire frames .
Testing projects , make sure it meets specifications and clients needs and ensuring quality

System Analyst

Andalusia Medical Group BI department
11.2014 - 08.2015

Meeting Clients, Gathering requirements
• Analyzing data
• Drawing project wire frames and database ER diagrams

  • Gathered requirements and performed gap analysis through design workshops with users.
  • Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
  • Designed user-friendly interfaces for various software applications, increasing ease of use and functionality.
  • Identified and resolved system bottlenecks, leading to more efficient operational workflow.
  • Designed and executed test cases to validate system functionality before full-scale rollouts.

IG Math Teacher

E.G.C
09.2014 - 11.2014
  • Math teacher for 7th and 8th grade IGCSE Department
  • IT teacher for 7th grade

Education

Diplome - Information Technology

Institute of Graduate Studies And Research
Alexandria , Egypt
09.2015 - 06.2017

Bachelor of Science - Computer And Communication

Faculty of Engineering, Computer And Communication
Alexandria ,Egypt
09.2008 - 06.2013

Skills

Analytical and Critical Thinking

Training and Development

Teamwork and Collaboration

Dependable and Responsible

Timeline

QA Team Lead

Core42 (Injazat Previously)
03.2024 - Current

Senior SoftwareQA Engineer , Assistant Team Lead

Injazat data systems
04.2022 - 03.2024

Senior Software QA Engineer

FlairsTech
10.2021 - 03.2022

Mid-Senior Software QA Engineer

Best Response Media
05.2020 - 09.2021

Project Manager Assistant / Mid-Senior QA Engineer

TrianglZ LLC
03.2019 - 03.2020

Project Manager Assistant /Software QA Engineer

Global Impact
03.2017 - 12.2018

Diplome - Information Technology

Institute of Graduate Studies And Research
09.2015 - 06.2017

Software Quality Assurance Engineer

Global Impact
08.2015 - 03.2017

System Analyst

Andalusia Medical Group BI department
11.2014 - 08.2015

IG Math Teacher

E.G.C
09.2014 - 11.2014

Bachelor of Science - Computer And Communication

Faculty of Engineering, Computer And Communication
09.2008 - 06.2013

Languages

English
Advanced
Arabic
Advanced
French
Intermediate
Deutsch
Beginner

Certification

Certified- ISTQB-Agile Tester

Accomplishments

  • Collaborated with team of 20 in the development of SAHATNA .
  • Resolved product issue through consumer testing.
  • Supervised team of 6 QA members.

Internships

Softsim Technologies , Montreal Canada
(Volunteered to work on a governmental project related to immigration process and visa applying application for one month)
Vodafone Communications
(NFC department)
AQP(Abu Qir petroleum company)
IT department
Luminaire Engineering &Trade company
IT department

Egyptian Federation for Scouts and Girl Guides

Courses

AI/LLM testing 

RAG bootcamp using langchain,langgraph and langsmith

Automation Testing Masters Program

ISTQB- Test Manager Advanced Level
Usability Testing

UX design (intermediate level)

Performance Testing
Scrum Product owner
Magento Admin -beginner level
ISTQB- Test Analyst Course
ISTQB- Mobile Tester Course

Self-development courses

Time management
CCNA course
Training course of Drive Test and Post Optimization Analysis in MAG Consultant Company
Training Course at the Egyptian Telecom company -mobile networks

Work skills

  • Software System Analysis
  • Product Management
  • Test Analyst
  • Software Development Life Cycle (SDLC)
  • Wiref-raming
  • Web Application testing
  • Mobile applications testing
  • Certified Agile tester ISTQB
  • Certified Tester ISTQB
  • Application Testing
  • Agile Methodologies
  • Document System Validation
  • Business Analysis
  • UMLS
  • Documentation
  • User Acceptance Testing
  • User Experience Design (UED)
  • Agile Testing
  • Usability testing
  • User Experience (UX)
  • Healthcare Information Technology (HIT)Healthcare Information Technology (HIT)
  • Jira
  • Requirements Analysis
Sara Mikhael TawfikLead Software QA Engineer,AI Test Engineer , System Analyst