Experienced Pharmacist and Quality Assurance professional with over 14 years in medical supply chain, procurement, regulatory compliance, across UAE and MEA region. Specialized in GMP, GDP, ISO certification, WHO, UNDP, EU & FDA Medical Devices regulations and MOHAP compliance. Seeking a leadership role in quality assurance and medical distribution.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Quality Manager and Responsible Pharmacist
International SOS - Supply Division UAE
, UAE
07.2023 - 02.2025
Main point of contact and communication conduit with Ministry of Health to obtain all required approvals/permits
Lead regulatory compliance for pharmaceutical and medical devices supply and distribution in line with local regulations, WHO guidelines and EU regulations
Qualify suppliers and products based on QMS, WHO, FDA and EU guidelines and regulations
Lead the training of all new quality candidates on medical device qualification and dossier review based on WHO, FDA, EU (MDR, MDD, IVDR, IVDD, PED, LVD, EMC, Machinery directives)
Maintain compliance of QMS to ISO 9001, ISO 13485 and ISO 14001
Assess the need of creation of new SOP's / guidelines to ensure that continual improvement of QMS is achieved
Prepare and Participate in all external audits conducted to obtain or renew WHO,UNFPA,UNOPS, ISO 9001:2005, ISO 13485:2016, EU GDP, ISO 14001:2015
Conduct internal audit, external GMP & GDP audits and inspections for manufacturers, suppliers and 3PL warehouse
Conduct inspections for Pharmaceuticals and Medical Devices products
Responsible Pharmacist and Quality Assurance Officer
International SOS / MedSupply International FZCO
02.2021 - 06.2023
Company Overview: MedSupply Government Services - U.A.E
Main point of contact and communication conduit with Ministry of Health to obtain all required approvals/permits
Monitor QMS documents, certificates which require revision and renewal as applicable
Participate in the development, implementation, monitoring and review of all QA policies and procedures
Ensure that all internal quality procedures are implemented
Perform supplier and warehouse audits
Conduct pharmaceutical product inspection and release
Supervise and monitor QA inspections during all kitting projects
Conduct mock recall to mitigate risk and ensure company ability to trace products throughout the supply chain
Lead the investigation with manufacturers for any temperature excursion
Review documentation of cold chain packages and data logger and provide decision if they are accepted or not
Work autonomously and confidently to provide sound direction, support, and guidance to colleagues, in respect of quality assurance requirements and procedures
Provide best practices to suppliers and operation team to be applied during shipment and packaging according to GDP guidelines
Contribute and support to analyze, investigate and resolve customer complaints or reported quality issues
Monitor employees E-Learning program and training files, ensure that all trainings are completed
MedSupply Government Services - U.A.E
Compliance Pharmacist and Procurement officer
International SOS / Medical Supply Services MENA
10.2016 - 01.2021
Manage procurement of pharmaceuticals and medical supplies for multiple countries with ensuring regulatory compliance
Source pharmaceutical products globally, negotiate best prices and lead times with suppliers
Ensure compliance with UAE, Iraq, Qatar and Egypt's pharmaceutical regulations in procurement activities
Conduct supplier audits, pre-qualification, and manage supplier onboarding
Provide alternatives for out-of-stock and short-expiry medicines to ensure 100% order fulfillment
Coordinate with freight forwarders for timely and compliant international shipments
Manage cold chain logistics, analyze data logger reports to ensure storage conditions were maintained
Train all stakeholders on cold chain shipment preparations and reception
Review supplier performance, identify cost-saving opportunities, and optimize procurement processes
Maintain accurate procurement records and ensure timely supplier payments
Pharmacist
Super Care Pharmacy
09.2014 - 09.2016
Company Overview: MOE - U.A.E
Working as full-time DHA registered Medical Director Pharmacist of MOE branch
MOE - U.A.E
Pharmacist
Abeer al Asaad's Pharmacy
04.2008 - 10.2010
Worked as an intern Pharmacist for two months (Jan 2008 to March 2008) and then appointed as a pharmacist as of Apr 2008
Trainee Pharmacist
Pharmacy One
06.2007 - 08.2007
Trainee Pharmacist
Dar al Shifaa Hospital
01.2006 - 01.2006
Education
B.Sc. - Pharmacy
Jordan University of Science and Technology
2003 - 2008
Skills
Quality Assurance & Compliance (ISO 9001, ISO 13485, GDP, GMP, ISO 14001)
Quality System Management (QMS)
Regulatory Affairs (MOHAP, WHO, EU, FDA)
MDR, MDD, IVDR, IVD and other EU directives regulations
WHO, UNFPA, UNOPS, UNDP Audit and guideline
Supply Chain & Procurement Management
Vendor & Supplier Qualification
Pharmaceutical Product Release & Inspection
Audit & Risk Management
Medical Distribution & Logistics compliance
Cold Chain Management
Personal Information
Date of birth: 11 Jan 1986
Nationality: Jordanian
Certification
ECA Certified GDP Compliance Manager, ECA Academy, Nov 2024
Ambient Transport and Cold Chain, ECA Academy, Nov 2024
UAE Ministry of Health and Prevention (MOHAP) License, Sep 2024
The GMP Auditor course, ECA Academy, Germany, May 2024
EMS (environmental management system) ISO 14001:2015 Lead Auditor course, BV, Dec 2023
The GDP (Good Distribution Practice) Audit, ECA Academy, Dec 2022
ISO 45001 OHS Awareness Training, Oct 2022
GDP (Good Distribution Practice) Compliance Manager, ECA Academy, Oct 2022
IRCA Certified QMS ISO 9001:2015 Lead Auditor, BV, Aug 2022
ISO 20400 Sustainable Procurement Training, BSI, Mar 2022
IRCA Certified QMS (Quality Management system) ISO 9001:2015 Internal Auditor, BV, Dec 2021
EMS (environmental management system) ISO 14001:2015 Internal Auditor course, BV, Dec 2021
UAE Ministry of Health and Prevention (MOHAP) Eligibility letter for Pharmacist
Good distribution practice for Temperature sensitive pharmaceuticals course, Dr. Hala ElKomy, Ap 2018
Cold Chain Visibility, Track and Trace workshop, Dr. Hala ElKomy, Apr 2018
Dubai Health Authority (DHA) license for Pharmacist, Mar 2014
Affiliations
Jordanian Pharmacists Association
Saudi Commission for Health specialties, Jul 2011
Syrian Pharmacist Association, Jul 2008
Languages
Arabic
Native
English
Fluent
French
Elementary
References
To be provided upon request
Timeline
Quality Manager and Responsible Pharmacist
International SOS - Supply Division UAE
07.2023 - 02.2025
Responsible Pharmacist and Quality Assurance Officer
International SOS / MedSupply International FZCO
02.2021 - 06.2023
Compliance Pharmacist and Procurement officer
International SOS / Medical Supply Services MENA
10.2016 - 01.2021
Pharmacist
Super Care Pharmacy
09.2014 - 09.2016
Pharmacist
Abeer al Asaad's Pharmacy
04.2008 - 10.2010
Trainee Pharmacist
Pharmacy One
06.2007 - 08.2007
Trainee Pharmacist
Dar al Shifaa Hospital
01.2006 - 01.2006
B.Sc. - Pharmacy
Jordan University of Science and Technology
2003 - 2008
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