Sara Sabbagh
Sharjah
Summary
Motivated and detail-oriented professional with over 5 years of experience as a Pharmacy Technician in retail pharmacy settings, ensuring compliance with pharmacy laws, FDA guidelines, and prescription accuracy. Skilled in medication dispensing, patient consultation, and inventory management. Additionally, gained valuable experience as an intern with various organizations, including hands-on exposure to law enforcement operations during an internship with a police department. Currently pursuing a Bachelor’s Degree in Crime Analysis and Criminal Justice, combining a strong foundation in pharmaceutical services with analytical and investigative skills. Dedicated to excellence, teamwork, and contributing effectively to organizational goals.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CX Pharmacy
Shelton
06.2022 - 03.2024
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
Pharmacy Technician
Hancock Pharmacy
Bridgeport
06.2019 - 06.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Entered and processed patients' prescriptions into internal system.
- Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Dispatcher
Hancock Pharmacy
Brideport
06.2019 - 06.2022
- Directed dispatching, routing and tracking of 12 fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over 90 daily calls.
- Directed investigations to verify and resolve customer or shipper complaints.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
NH United States 05-2025
Associate of Science - Criminal Justice
Housatonic Community College
Bridgeport, CT04.2023
High School Diploma -
Shelton High School
Shelton, CT06.2019
Skills
- Reading Comprehension
- Patient Profile Setup
- Patient Medical Histories
- Vision Aid Fittings
- Cash Register Operation
- Dispensing Medications
- Managing Inventory
- Prescription Filling and Labeling
- Active Listening
- Prescription Refill Fulfillment
- Pharmaceutical Services
- Critical Thinking
- Answering and Routing Calls
- Stocking Shelves
- Drug Inventory Management
- Communications Strategies
- Dosage Calculation
Nationality
American
Languages
English
Proficient
C2
Arabic
Proficient
C2
Timeline
Pharmacy Technician
CX Pharmacy
06.2022 - 03.2024
Pharmacy Technician
Hancock Pharmacy
06.2019 - 06.2022
Dispatcher
Hancock Pharmacy
06.2019 - 06.2022
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Associate of Science - Criminal Justice
Housatonic Community College
High School Diploma -
Shelton High School