Reading Books
Sarah Dsouza
Sales Manager
Dubai
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Sales Manager
Octopus Water Treatment Equipment Trading LLC
Dubau
01.2021 - Current
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Evaluated performance against goals and implemented appropriate development plans.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
Business Development Manager
NeoSpace Technical Services LLC
Dubai
01.2019 - 01.2021
- Reached out to potential customers via telephone, email and in-person inquiries.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Generated new business with marketing initiatives and strategic plans.
- Created reports and presentations detailing business development activities.
Sales Manager
Indiabulls Housing Finance Ltd
Dubai
11.2016 - 04.2018
- Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Built lasting relationships with clients through outstanding customer service interactions.
Relationship Officer
Abu Dhabi Commercial Bank
Dubai
05.2014 - 11.2016
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Worked with product and credit departments to facilitate communication and deliver personalized solutions to customers.
Education
MBA - Human Resources
Institute of Technology And Management
Mumbai, India 05.2011 - 06.2013
Bachelor of Commerce -
St. Andrews
Mumbai, India 06.2008 - 06.2011
Skills
Strategic account development
Business development and planning
Sales processes
Time management
Order management
Accomplishments
- Promoted to Sales Manager within 1 year i.e. by Nov 2021 in Octopus group of companies.
- Created comprehensive training program on soft skills for all sales team members at ADCB.
- Achieved google reviews from clients through effectively doing customer satisfaction survey.
- Named "Relationship Officer of the Year" @ ADCB in 2015-2016.
Interests
Play Badminton
Music & Dance
Travelling
Timeline
Sales Manager
Octopus Water Treatment Equipment Trading LLC
01.2021 - Current
Business Development Manager
NeoSpace Technical Services LLC
01.2019 - 01.2021
Sales Manager
Indiabulls Housing Finance Ltd
11.2016 - 04.2018
Relationship Officer
Abu Dhabi Commercial Bank
05.2014 - 11.2016
MBA - Human Resources
Institute of Technology And Management
05.2011 - 06.2013
Bachelor of Commerce -
St. Andrews
06.2008 - 06.2011