Sarah George
Abu Dhabi
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
6
6
years of professional experience
Work History
HR and Administration Manager
Howden Guardian Insurance Brokers L.L.C.
2021.11 - Current
- Ensuring smooth onboarding and offboarding processes for employees while effectively managing their records
- Create HR policies that prioritize employee wellbeing and satisfaction
- Implemented the 'Workday' software in September-23 to streamline all HR-related tasks for our colleagues
- Oversee employee record-keeping, documentation, and ensure adherence to both legal and company policies
- Trained employees in company and regulatory compliance requirements to promote conformance
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
- Prepared and distributed team-based communications to foster collaboration and standards to minimize regulatory risks and liability across programs.
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Prepared comprehensive reports on departmental performance for senior management, enabling informed decision-making and strategic planning efforts.
- Facilitated interdepartmental communication by organizing regular meetings, fostering collaboration and cohesive decision-making across the organization.
- Maintained up-to-date knowledge of industry best practices in administration management through continuous learning opportunities, ensuring a competitive edge in service provision.
- Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Facilitated the hiring process by working closely with HR in candidate screening, interviewing, and onboarding new administrative staff members.
- Built excellent employee experience through culture of service and execution of employee assistance programs.
- Reduced employee turnover through employee development and other retention measures.
- Organized corporate events such as conferences and workshops that fostered professional development among staff members.
- Delivered performance reviews, recommending additional training or advancements.
Compliance Coordinator
Howden Guardian Insurance Brokers
2021.07 - 2021.11
- Compiled internal information for compliance audit by reviewing company policy documentation, non-compliance reports, and investigations into questionable conduct
- Collaborated with sales and marketing departments and other business units to address indications of improper sales practices and market conduct violations
- Gathered, organized and evaluated data to make accurate assessments of current operations
- Reviewed contracts for compliance and privacy-related issues
- Scheduled and conducted evaluations of company policies, procedures and internal control structures
- Developed and implemented internal control tests to verify employee compliance with established policies and procedures
- Improved company policies and standards to outline ethical, safe and efficient procedures
- Assisted in creating policies and programs to encourage managers and employees to report suspected fraud and other improprieties without fear of retaliation
- Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements
- Kept informed regarding pending industry changes, trends or best practices
- Entered into record-keeping systems appropriate data needed to create new records or update existing ones
- Completed field checks to verify licenses and permits for various business
- Confirmed information from licenses by checking databases and questioning details with applicants
- Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
Administrative Executive
Howden Insurance Brokers
2018.05 - 2021.07
- Scheduled appointments and meetings
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Offered office-wide software support and training, troubleshooting issues and optimizing usage
- Collected data, input records and protected electronic files
- Planned and executed events for employees and clients and managed logistics and vendor relations
- Prepared and distributed team-based communications to foster collaboration and enhance team morale
- Reviewed information, created models and contributed to decision-making process by forecasting trends
- Worked with clients to effectively plan and coordinate logistics for special projects and events
- Worked with senior management to initiate new projects and assist in various processes.
Education
Post Graduation Diploma in Business Administration: Finance -
Kristu Jayanti College
07.2017
Bachelor of Arts: History, Journalism, Travel And Tourism -
Mount Carmel College
05.2015
Skills
- Policy analysis
- Document review
- Data verification
- Human resource laws
- Policy and procedure modification
- Employee management
- English
- Hindi
- Malayalam
Personal Information
Title: Administration & HR Manager
Timeline
HR and Administration Manager
Howden Guardian Insurance Brokers L.L.C.
2021.11 - Current
Compliance Coordinator
Howden Guardian Insurance Brokers
2021.07 - 2021.11
Administrative Executive
Howden Insurance Brokers
2018.05 - 2021.07
Post Graduation Diploma in Business Administration: Finance -
Kristu Jayanti College
Bachelor of Arts: History, Journalism, Travel And Tourism -
Mount Carmel College
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