SARAH JANE NAWAZ
Dubai,United Arab Emirates
Summary
Expert in executive administration, office management, and project coordination, showcasing outstanding attention to detail, strong decision-making capabilities, and superior communication skills, promoting efficient departmental support and teamwork.
Overview
15
15
years of professional experience
2010
2010
years of post-secondary education
Work history
Executive Coordinator - Design Dept.
Nabni Developments LLC
Dubai, U.A.E
2024.12 - 2026.01
- Coordinating departmental activities, ensuring smooth communication between design teams, project managers, and senior leadership.
- Organizing schedules, meetings, and design review sessions while maintaining effective documentation and reporting systems.
- Managing departmental correspondences, memos, and approvals to ensure timely project progress.
- Assisting in preparation of presentations, reports, and dashboards for executive decision-making.
- Supporting cross-functional collaboration between design, engineering, and project execution teams.
Executive Secretary
Damac Properties Co. LLC
Dubai, U.A.E
2014.08 - 2024.12
- Maintained confidentiality and managed communication across multiple teams.
- Coordinated schedules, meetings, and reports for EVPs, SVPs, PMs, and Chairman's office.
- Handled project correspondences, approvals, insurance programs, purchase requisitions, and managed office resources.
- Supported cross-departmental operations: Commercial, Contracts, Claims, Legal, Planning, CRM, and Finance.
- Maintained an organised record-keeping system.
- Provided ad hoc support around the office as required.
Office Administrator
Prada Rosso Landscaping LLC
Dubai
2012.03 - 2014.07
- Managed daily operations, staff schedules, and correspondence for the CEO.
- Coordinated international orders with China factory, preparing sales reports and client presentations.
- Scheduled meetings and appointments.
- Ensured office efficiency through regular equipment checks and supply monitoring.
- Manage employee WPS and office billing, maintaining financial transparency.
- Resolved customer queries promptly for improved client satisfaction.
- Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
- Maintained accurate and confidential employee records as HR representative.
Customer Service Representative
Excel Asia
Manila, Philippines
2012.01 - 2012.02
- Assisted customers by providing detailed product information.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Handled customer complaints, providing appropriate solutions.
- Answered customer telephone calls promptly and improved on-hold wait times.
Quality Controller
Monde Nissin Corporation
Cebu, Philippines
2010.10 - 2011.11
- Conducted daily inspections of staff uniforms, hair nets, and aprons to uphold hygiene standards.
- Collected product samples hourly to verify compliance with weight and shape specifications.
- Performed final product checks to confirm packaging accuracy prior to market release.
- Participated in weekly seminars to address production issues and share insights with the team.
- Executed post-cleaning rounds to ensure all production machinery met cleanliness standards.
Education
Bachelor of Science - Information Management
Jose Rizal State University
PhilippinesSkills
- Attention to detail
- Problem solving & Decision making
- Time management
- Team collaboration
- MS Office and Oracle
- Office management
- Project coordination
- Communication skills and multitasking
LANGUAGES
English
Fluent
Tagalog
Fluent
HOBBIES
Photography, Reading, Traveling, Cooking, Hiking, Camping
Timeline
Executive Coordinator - Design Dept.
Nabni Developments LLC
2024.12 - 2026.01
Executive Secretary
Damac Properties Co. LLC
2014.08 - 2024.12
Office Administrator
Prada Rosso Landscaping LLC
2012.03 - 2014.07
Customer Service Representative
Excel Asia
2012.01 - 2012.02
Quality Controller
Monde Nissin Corporation
2010.10 - 2011.11
Bachelor of Science - Information Management
Jose Rizal State University