Summary
Overview
Work History
Education
Skills
Languages
Linkedin
Timeline
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Sarah Mansour

Sarah Mansour

Dubai

Summary

Human Resources Specialist | Talent Acquisition | Employee Relations | HR Business Partnering

Human Resources Specialist with over 7 years of progressive experience in Talent Acquisition, Employee Relations, HR Operations, and Performance Management across multinational, NGO, and corporate environments in the UAE and Jordan. Proven track record in supporting workforce planning, organisational development, employee engagement, and strategic HR initiatives. Experienced in partnering with management and key stakeholders to drive people-focused solutions that enhance organisational effectiveness and employee experience. Strong exposure to international development programmes through collaboration with global organisations including UNICEF and the World Food Programme (WFP). Fluent in Arabic and English, with excellent communication, stakeholder management, and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Human Resources Specialist

Intertabac FZCO / Adam International Group
Dubai, UAE
2025.04 - Current
  • Lead full-cycle recruitment activities across multiple business units.
  • Partner with business leaders to identify workforce requirements and talent acquisition needs.
  • Manage employee relations matters, investigations, disciplinary actions, and grievance resolution.
  • Support performance management processes, including performance reviews and employee development plans.
  • Administer compensation and benefits programs, including medical insurance management and annual renewals.
  • Develop and implement HR policies, procedures, and employee handbook guidelines.
  • Analyze HR metrics and workforce data to support strategic decision-making.
  • Drive employee engagement, retention, and workplace culture initiatives.
  • Ensure compliance with UAE Labour Law and organisational HR policies.

Human Resources Specialist

Business Development Center
Amman, Jordan
2022.05 - 2025.02

• Spearheaded end-to-end talent acquisition initiatives across headquarters and field operations, ensuring the attraction and selection of high-caliber talent aligned with organizational objectives.

• Partnered with senior management and selection committees to design and execute strategic recruitment plans in support of large-scale development and humanitarian programs.

• Led recruitment campaigns and workforce mobilization efforts in collaboration with international stakeholders, including UNICEF and the World Food Programme (WFP), ensuring compliance with donor and organizational standards.

• Conducted competency-based assessments, panel interviews, and candidate evaluations, delivering objective and data-driven hiring recommendations.

• Served as a trusted HR advisor to management on employee relations matters, workplace investigations, disciplinary procedures, and conflict resolution.

• Contributed to organizational effectiveness through workforce planning, talent management, succession planning, and employee development initiatives.

• Supported the development, enhancement, and implementation of HR policies, frameworks, and best practices in alignment with international standards.

• Championed employee engagement, wellbeing, and retention initiatives, fostering a positive and high-performing workplace culture.

• Provided strategic HR support across multiple operational sites, ensuring consistency in HR practices, governance, and employee experience.

• Prepared executive HR reports, workforce analytics, and people insights to support leadership decision-making and organizational growth.

Freelance Recruiter

Business Umbrella-UAE
Remote
2022.01 - 2024.12

• Delivered talent acquisition projects across the GCC region, supporting clients within healthcare, engineering, construction, and technical sectors.

• Managed full-cycle recruitment for regional assignments, sourcing and securing high-caliber talent from diverse international markets.

• Partnered with hiring managers and key stakeholders to identify workforce requirements and deliver strategic hiring solutions.

• Leveraged LinkedIn Recruiter, Bayt, and professional talent networks to attract, assess, and engage qualified candidates.

• Built and maintained talent pipelines for critical positions, ensuring timely and successful project delivery.

Human Resources Officer

Orient Engineering Consultancy & Design
Amman, Jordan
2021.06 - 2022.05

• Managed end-to-end recruitment activities, including candidate sourcing, screening, interviewing, and onboarding.

• Partnered with department managers to support workforce planning and talent acquisition initiatives.

• Supported employee relations matters and contributed to the implementation of HR policies and best practices.

• Coordinated performance management and employee development processes across the organization.

• Prepared HR reports and workforce data to support management decision-making.

• Contributed to employee engagement initiatives and the enhancement of overall employee experience.

Operations Coordinator- Tenders Department

Technomedics
Amman, Jordan
2018.07 - 2021.05

• Coordinated operational and administrative activities across multiple departments to support organizational objectives.

• Managed business records, documentation, and reporting processes while ensuring accuracy and confidentiality.

• Facilitated communication and coordination between internal teams, clients, and external stakeholders.

• Prepared reports, correspondence, and operational documentation to support business operations and management requirements.

• Maintained organizational databases and information systems to ensure data integrity and accessibility.

• Supported internal events, meetings, and cross-functional initiatives to enhance operational efficiency and team collaboration.

Education

Bachelor of Arts - English Language and Literature with Business Studies

Arab Open University
Amman, Jordan
2018-01

Skills

Talent Acquisition
Employee Relations
HR Business Partnering
HR Operations
Performance Management
Compensation & Benefits
Talent Management
Workforce Planning
Organizational Development
Employee Engagement
HR Policies & Procedures
HR Analytics & Reporting
Stakeholder Management
Conflict Resolution & Investigations
HRIS (Odoo)

Languages

Arabic
English

Linkedin

https://www.linkedin.com/in/sarah-mansour-514248159/

Timeline

Human Resources Specialist

Intertabac FZCO / Adam International Group
2025.04 - Current

Human Resources Specialist

Business Development Center
2022.05 - 2025.02

Freelance Recruiter

Business Umbrella-UAE
2022.01 - 2024.12

Human Resources Officer

Orient Engineering Consultancy & Design
2021.06 - 2022.05

Operations Coordinator- Tenders Department

Technomedics
2018.07 - 2021.05

Bachelor of Arts - English Language and Literature with Business Studies

Arab Open University
Sarah Mansour