Sarah Trinidad
Rashidiya,United Arab Emirates
Summary
Organised Administrative Professional experienced in office management and real estate sales administration. Achieved operational efficiency through effective project coordination, customer service, and financial management. Focused on enhancing administrative support and team collaboration while ensuring accuracy and compliance.
Overview
1
1
Certification
8
8
years of post-secondary education
15
15
years of professional experience
Work history
Senior Administrative Officer
DARGLOBAL PROPERTIES LLC
Dubai, UAE
2021.06 - Current
- Report directly to Sales Manager while ensuring exceptional customer service and efficient administrative support.
- Facilitated sales team throughout property transaction process from reservation to final handover, ensuring smooth operations and customer satisfaction.
- Prepare booking forms, Sales & Purchase Agreements (SPAs), payment schedules, client correspondence, and transaction documents.
- Maintain CRM databases including Salesforce and Oracle by updating customer records, lead information, and transaction status.
- Collaborated with Finance, Legal, Marketing, and other departments to ensure timely completion of sales transactions, enhancing interdepartmental communication.
- Coordinate project launches, sales events, customer registrations, and sales documentation.
- Monitor all active and completed sales files while ensuring compliance with company pricing policies and documentation standards.
- Coordinated after-sales services, including payment reminders, refunds, and ownership transfer documentation, to maintain customer relationships and compliance.
- Process Oqood Registration, Pre-Title Deeds, and Title Deeds through Dubai Land Department (DLD).
- Maintain accurate records while ensuring confidentiality and regulatory compliance.
- Employer Address: Jumeirah Emirates Tower, Dubai, UAE
- Hours Per Week: 40
- Salary: AED 10,000 per month
- Supervisor: Sooraj Vayakodan
- Telephone: +971 557317088
- May Contact Supervisor: Yes
Administrative Officer
Smart Business Real Estate LLC
Dubai, UAE
2018.10 - 2021.06
- Coordinated executive calendars, meetings, conferences, and travel arrangements to ensure efficient scheduling and support for senior management.
- Ensured compliance with office policies and administrative procedures.
- Prepared reports, presentations, correspondence, and official documents.
- Answered telephone calls and emails while maintaining professional customer service.
- Led training and guidance for administrative personnel and real estate brokers, enhancing team capabilities and service delivery.
- Oversaw office inventory and procurement records, ensuring accurate stock levels and timely replenishment of supplies.
- Processed invoices, expense claims, and payment requests.
- Managed petty cash and coordinated financial transactions with accounting department.
- Generated management reports from company databases.
- Managed property advertising through Dubizzle, Property Finder, and Bayut.
- Updated property listings using myCRM and Propspace systems.
- Prepared tenancy contracts, MOUs, and leasing documentation.
- Created maintenance work orders and coordinated repair requests.
- Scheduled tenant viewings and maintained property information.
- Processed utility payments and handled tenant concerns.
- Hours Per Week: 40
- Salary: AED 8,000 per month
- Company is no longer existed.
Accounts and Administrative Assistant
Stones Star International Real Estate Brokers LLC
Dubai, UAE
2016.06 - 2018.09
- Processed rental payments and maintained precise financial records to support accurate accounting and reporting.
- Completed expense reports and accounting documentation.
- Drafted tenancy contracts, MOUs, and administrative documentation to ensure compliance and facilitate smooth transactions.
- Processed utility payments and lease documentation.
- Monitored and organised office supply inventory to ensure availability for daily operations.
- Provided professional reception and customer service.
- Managed executive calendars, travel arrangements, and meetings.
- Supported sales agents and brokers with transaction documentation.
- Prepared monthly reports, spreadsheets, and business presentations.
- Coordinated property viewings with prospective tenants.
- Issued maintenance work orders.
- Updated property listings through myCRM and Propspace.
- Coordinated online marketing strategies for residential and commercial properties to enhance visibility and attract tenants.
- Hours Per Week: 40
- Salary: AED 6,000 per month
- Supervisor: Chandan Choudhary
- Telephone: +971529151123
Payroll Specialist
Great Job Provider Manpower Services Inc.
Pasig, Philippines
2013.03 - 2015.01
- Processed payroll for more than 1,000 employees on weekly, bi-weekly, and monthly schedules.
- Managed payroll records for multiple clients simultaneously.
- Coordinated with Human Resources to ensure accuracy of employee records.
- Recommended process improvements to streamline payroll procedures.
- Prepared detailed payroll reports for senior management to facilitate decision-making.
- Researched employment tax regulations to maintain compliance.
- Maintained confidential employee banking information.
- Hours Per Week: 40
- Salary: Php 20,000 per month
- Supervisor: Eillene Bacud
- Telephone: 862800 loc 112
HR Coordinator
Powerlane Resources Inc.
Olongapo, Philippines
2012.01 - 2013.02
- Coordinated recruitment, candidate screening, and interviews, leading to successful hiring outcomes.
- Prepared employment offers, onboarding documentation, and orientation programs.
- Conducted employee induction and policy briefings.
- Reviewed employment contracts to ensure compliance with labour laws, mitigating risk for organisation.
- Maintained employee records and performance documentation.
- Assisted management with employee relations, attendance tracking, and retention initiatives to foster positive workplace culture.
- Assisted with annual performance evaluations.
- Coordinated employee bank account opening procedures.
- Served as liaison between employees and client organizations.
- Hours Per Week: 40
- Salary: PHP 15,000
- Phone number: +0472522568
- Ricardo Dictado
- Company is no longer existed
Education
High School Diploma -
Network Computer and Business Colleges
Zambales, Philippines 2003.06 - 2007.04
Bachelor of Science - Accounting Technology
Gordon College
Olongapo, Philippines 2007.06 - 2011.04
Skills
- Transaction coordination
- Real estate administration
- Sales agreements
- Oqood Registration
- Title deed processing
- Office Operations
- Office Administration
- Contract Administration
- Financial transactions
- Bank Reconciliation
- Financial Reporting
- Compensation Management
- Petty Cash Management
- Project management
- Data Analysis
- Customer Service
- Talent Acquisition
- Employee Development
- Scheduling Coordination
- Team Coordination
- Salesforce
- Oracle CRM
- MyCRM
- Propspace
- Microsoft Excel (Advanced)
- Microsoft Word
- Tally ERP 9
- Dubizzle
- Property Finder
- Bayut
Certification
- UAE Driving License (Valid through July 2029)
- Typing Speed: 52 Words Per Minute
Languages
English – Fluent
Intermediate
Honors and Awards
Top Back Office Support Award, Stones Star International Real Estate Brokers LLC (2017), Recognized for outstanding administrative performance, exceptional customer service, and dedication to cross-functional team support.
Timeline
Senior Administrative Officer
DARGLOBAL PROPERTIES LLC
2021.06 - Current
Administrative Officer
Smart Business Real Estate LLC
2018.10 - 2021.06
Accounts and Administrative Assistant
Stones Star International Real Estate Brokers LLC
2016.06 - 2018.09
Payroll Specialist
Great Job Provider Manpower Services Inc.
2013.03 - 2015.01
HR Coordinator
Powerlane Resources Inc.
2012.01 - 2013.02
Bachelor of Science - Accounting Technology
Gordon College
2007.06 - 2011.04
High School Diploma -
Network Computer and Business Colleges
2003.06 - 2007.04