Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Saral Menon

Dubai,United Arab Emirates

Summary

Accomplished professional with expertise in client relations and customer service management, leveraging extensive product knowledge and CRM systems proficiency to drive sales and marketing success. Demonstrates strong competency in Salesforce software, pipeline management, and competitive analysis to develop effective sales strategies. Committed to enhancing customer satisfaction and achieving business growth through strategic planning and innovative solutions.

Overview

15
15
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Sales Operations Manager

Grand Alpha Trading LLC
03.2024 - 09.2025

At Grand Alpha Trading LLC, my role as Sales Operations Manager is centered on optimizing customer relations and pioneering new business development.

  • With a robust background in personal protective equipment distribution and partnerships with industry leaders like Midas Safety, DPL, NORA-Spirale, Talan Safety, my expertise lies in identifying market opportunities and elevating client solutions.
  • The foundation of my work is built upon strategic market research and an unwavering commitment to safety standards, ensuring our products meet the highest benchmarks.
  • Collaborating closely with our teams, we foster enduring client relationships through exemplary customer service management, driving the mission to safeguard worker health and safety across various sectors.

Sales Business Development Manager

Bridgeway Trading L.L.C
Dubai
01.2022 - 02.2024
  • Company Overview: Manufacturer's and Distributors of Personal Protective Equipments. Official distribution partners of Midas Safety.
  • Manufacturer's and Distributors of Personal Protective Equipments. Official distribution partners of Midas Safety.

Sales And Marketing Specialist (Safety Division)

alkhalij enterprises LLC
Dubai
10.2019 - 12.2021
  • Developed and implemented targeted marketing strategies to enhance product visibility within safety division.
  • Conducted market research with Ansell, Globus Skytec & Showa marketing team to identify emerging opportunities and inform strategic decision-making processes for product development.
  • Fostered strong relationships with key clients to ensure ongoing satisfaction and support business growth.

Sr. Business Development (PPE Division)

Dreamer LLC
Al Qusais Industrial Area Second, United Arab Emirates
02.2019 - 09.2019

Sales & Business Development (OGP - UAE)

Manchester Safety Equipment Est.
Abudhabi
05.2016 - 02.2019

Sales Executive (PPE Products)

Aspire International Building Materials Trading LLC
Dubai
03.2014 - 04.2016

Business Development Executive (UAE-Region)

Venus Safety & Health Pvt Ltd
01.2012 - 03.2014

Admin & Accounts Exe.

Empower Technical Contracting LLC
Sharjah
04.2010 - 01.2012

Education

MBA - Marketing Management, Marketing/Marketing Management, General

Woodfield University
01.2009 - 01.2011

OSHA - Occupational Safety and Health Technology/Technician

Occupational Safety & Health Administration

PG - Safety Management, Occupational Safety and Health Technology/Technician

National Institute of Fire Safety Engineering
01.2007 - 01.2009

Bachelor of Commerce (B.Com.) - Commerce

NSS College
01.2004 - 01.2007

Skills

  • Client Relations
  • Customer Service Management
  • Sales & Marketing
  • Product knowledgeability
  • Knowledge of crm systems
  • Salesforce software competency
  • Pipeline Management
  • Competitive analysis
  • Sales strategy development

Certification

  • OSHA
  • MEDIC First Aid
  • Certified Emergency Disaster Professional (CEDP)
  • CPR/AED/First Aid

Languages

Hindi
Advanced
English
Advanced
Malayalam
Native
Tamil
Advanced

Timeline

Sales Operations Manager

Grand Alpha Trading LLC
03.2024 - 09.2025

Sales Business Development Manager

Bridgeway Trading L.L.C
01.2022 - 02.2024

Sales And Marketing Specialist (Safety Division)

alkhalij enterprises LLC
10.2019 - 12.2021

Sr. Business Development (PPE Division)

Dreamer LLC
02.2019 - 09.2019

Sales & Business Development (OGP - UAE)

Manchester Safety Equipment Est.
05.2016 - 02.2019

Sales Executive (PPE Products)

Aspire International Building Materials Trading LLC
03.2014 - 04.2016

Business Development Executive (UAE-Region)

Venus Safety & Health Pvt Ltd
01.2012 - 03.2014

Admin & Accounts Exe.

Empower Technical Contracting LLC
04.2010 - 01.2012

MBA - Marketing Management, Marketing/Marketing Management, General

Woodfield University
01.2009 - 01.2011

PG - Safety Management, Occupational Safety and Health Technology/Technician

National Institute of Fire Safety Engineering
01.2007 - 01.2009

Bachelor of Commerce (B.Com.) - Commerce

NSS College
01.2004 - 01.2007

OSHA - Occupational Safety and Health Technology/Technician

Occupational Safety & Health Administration
Saral Menon