Accomplished professional with expertise in client relations and customer service management, leveraging extensive product knowledge and CRM systems proficiency to drive sales and marketing success. Demonstrates strong competency in Salesforce software, pipeline management, and competitive analysis to develop effective sales strategies. Committed to enhancing customer satisfaction and achieving business growth through strategic planning and innovative solutions.
At Grand Alpha Trading LLC, my role as Sales Operations Manager is centered on optimizing customer relations and pioneering new business development.