SARASWOTI BISHWOKARAM
Abu Dhabi,971
Summary
To work in a challenging environment with enthusiasm, dedication, responsibility, good work ethic to utilize customer service skills obtained through four years of service and hoping to continue for company and own benefit. Organised Office Assistant known for streamlining administrative processes and enhancing team productivity. Skilled in managing schedules, coordinating meetings, and handling correspondence with keen eye for detail. Proven ability to support office operations and contribute to positive work environment.
Overview
6
6
years of professional experience
Work history
Office assistant
Unieva General Contracting LLC.
Abu Dhabi, UAE
08.2024 - Current
- Improved office efficiency by organising and managing files.
- Enhanced communication for better team coordination by answering calls and emails promptly.
- Strengthened office operations with diligent maintenance of supply inventory.
- Facilitated smoother meetings by preparing meeting rooms and materials in advance.
- Maintaine tidy reception area, creating positive impression on visitors.
- Assisted in creation of presentations for improved client engagement.
- Delivered exceptional customer service, resulting in high client satisfaction rates.
- Coordinated staff schedules, ensuring smooth daily operations.
- Performed data entry tasks diligently, maintaining accurate office records at all times.
- Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
Hostess / Waitress
Nalukettu Bar & Restaurant, Holiday Group - Al Ain Palace Hotel
Abu Dhabi
05.2022 - 04.2023
- Welcome, great, escort all guests to outlet, seat the guests & present menu
- Provide exceptional, friendly & quick service
- Inform the guest about special offers and promotions
- Take food and beverage order from guests and suggest daily specials
- Skillfully anticipate and address guest service needs
- Consistently adhere to quality, expectation and standard
- Maintain knowledge of correct menu item, standard recipe & preparation method
- Promote wellness and most enjoyable dining experience to all guests
- Remain professional, polite, understand guest's needs, and handle guest complaints
- Follow the service steps
- Accurately handle the billing transaction like cash / card
- Maintaining Daily Municipality required forms for records.
Office Assistant
Burjeel Hospital
Abu Dhabi
04.2019 - 03.2022
- Following the instructions and recommendations from the immediate superior to complete the daily tasks
- Managing incoming calls and other communications
- Greetings clients and customers at the reception
- Updating daily paper works and maintain all the files and records updated
- Keep the office common areas organized and cleaned as per standard
- Performing general clerk duties and errands
- Collecting clients data base entering in office records
- Assist the clients from reception to the scheduled laboratories
- Maintaining office supplies inventory
- Place order request for daily office supplies and stationary items
- Assisting guest for the payment of tests and other treatments.
Education
Skills
- Excellent Customer Service Advanced Communication Skill Self Motivated Attitude Friendly Approach Knowledge of Food Safety Target Driven Attention to Detail Fast Learner Flexible to adapt changes Work Under Pressure Team Work
- Administrative support
- Customer service
- File management
- Document preparation
- Meeting coordination
- Table preparation
- Menu memorisation
- Cash handling
- Food hygiene practices
- Order taking
- Food presentation understanding
- Positive attitude
- Team coordination
- Physical stamina
Languages
English | Hindi | Nepali
Custom
I hereby declare that the above mention lines are true to skills and experience and hoping for positive reply.
Personal Information
- Date of birth: 09/17/92
- Nationality: Nepal
- Visa status: Visit Visa
Timeline
Office assistant
Unieva General Contracting LLC.
08.2024 - Current
Hostess / Waitress
Nalukettu Bar & Restaurant, Holiday Group - Al Ain Palace Hotel
05.2022 - 04.2023
Office Assistant
Burjeel Hospital
04.2019 - 03.2022
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