SARATH CHANDRAN
Sharjah
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dynamic Business Expert with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Key Accounts Manager - Projects
Thomsun Industries LLC
05.2023 - Current
- About- Thomsun has Built on strong fundamentals and being the host of entrepreneurial milestones in diversified sectors since 1976, Thomsun the multi-faceted group has embarked on numerous milestone ventures in its pursuit, elevated to be a highly diversified group with 25+ verticals spanning across GCC and Indian Subcontinent.
- Brands Dealing -Products dealt with TMech (PPR,PEX,Pipe Supports), Schneider Electric,Wavin(Low Noise Pipes), Caparo (GI Conduis and accessories), Hotace (Pvc Conduits) & Scolmore
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Developed and delivered presentations to key customers to position products and services.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
- Supported sales and reporting for large and medium-sized accounts.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Sales and Marketing Manager
Brightline General Trading & Distribution LLC (Distributor of Market Leading MEP products)
04.2021 - 05.2023
- About - M/s.Brightline General Trading is one of the leading distributor of major MEP products in the UAE market since 2 decades, majorly dealing with plumbing and electrical products.
- Brands Dealt -Cosmoplast (PVC Pipes and Fittings), Modern Plastic Industries (PVC Pipes and Fittings),, National Cable Industries, Riyadh Cable Industries, Abu Dhabi Cable Factory and Al Fanar Industries.
- Analyzed sales and marketing data for improved strategies.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
- Led crisis management team and provided quick turnaround solutions.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
- Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Implemented systems and procedures to increase sales.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Sr.Sales & Marketing Executive
Polyfab Plastic Industry LLC - Piping Industry
06.2019 - 03.2021
- About -M/s.Polyfab plastic Industries LLC is one of the leading manufacturer of plastic products (uPVC, HDPE pipes and fittings) since 2 decades in the UAE and has extended services beyond the country with all related Government Authority approvals.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Sold PVC, HDPE products to new and established customers.
- Protected top-priority accounts by employing effective sales and marketing techniques.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Developed and implemented account management plans to establish customer satisfaction.
- Contributed to team objectives in fast-paced environment.
- Achieved or exceeded company-defined sales quotas.
- Negotiated prices, terms of sales and service agreements.
- Kept detailed records of daily activities through online customer database.
Sr.Business Development Officer
Al Shaer Group (Frontline Ind.Eng.LLC) - Steel & Aluminium Industry
05.2011 - 05.2018
- About- M/s.Al Shaer Group (Mother ship of M/s.Frontline Ind.Engineering) established in the emirate of Abu Dhabi since 2004 and deals with specialised steel products and services to the construction industry of the region, the major products of the company are custom made steel structures, supply of steel bars, tubes, fittings etc
- Identified investment opportunities, threats and challenges to accurately forecast company budget.
- Closed new business and streamlined account transition to customer relations department.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Developed short-term and long-term sales objectives and strategic plans to meet market needs.
- Conducted cold- calls to prospect external lead sources and advance sales process.
- Created strategic and tactical sales initiatives for forward planning to meet key objectives.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
Sales Officer
Coles Australia LTD. - Retail Household
10.2006 - 04.2010
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
Education
Associate Degree in Management -
Victoria Institute
Victoria, Melbourne08.2009
Advance Diploma in Business Administration (Marketing) -
AUTON Institute.
AUSTON Singapore, Singapore05.2006
Intermediate (Higher Secondary) -
HSE Board, Kerala03.2003
Skills
- Microsoft Office Expert
- Auto Cad - Mechanical Intermediate
- Web Expert
- Leadership Skills Expert
- Verbal and Written Communication Skills Expert
- Analytical and Critical Thinking
- Team Management
- Friendly, Positive Attitude
- Attention to Detail
- Decision-Making
- Good Telephone Etiquette
- Public Speaking
- Customer Relations
Languages
English
Hindi
Malayalam
Tamil
Arabic
Personal Information
- Place of Birth: Kerala
- Gender: Male
- Marital Status: Married
- Date of Birth: 01/17/86
- Nationality: India
- Driving License: UAE, India, Australia
References
Eng.John (Divisional Manager), 00971557889024, Chinastate Eng.Ramesh Madhav (Purchase Head), 00971502109766, Target Engineering Mr.Atta Mohammed (Contracts Manager), 00971528543307, Al Neefa Contracting
Hobbies and Interests
Reading, Writing, Soccer, Travelling
Timeline
Key Accounts Manager - Projects
Thomsun Industries LLC
05.2023 - Current
Sales and Marketing Manager
Brightline General Trading & Distribution LLC (Distributor of Market Leading MEP products)
04.2021 - 05.2023
Sr.Sales & Marketing Executive
Polyfab Plastic Industry LLC - Piping Industry
06.2019 - 03.2021
Sr.Business Development Officer
Al Shaer Group (Frontline Ind.Eng.LLC) - Steel & Aluminium Industry
05.2011 - 05.2018
Sales Officer
Coles Australia LTD. - Retail Household
10.2006 - 04.2010
Associate Degree in Management -
Victoria Institute
Advance Diploma in Business Administration (Marketing) -
AUTON Institute.
Intermediate (Higher Secondary) -
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