Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced environment with complete P&L responsibility.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
General Manager - Sales (Middle East & India)
Manlift Group ( Riwal Holdings, Netherlands)
Dubai
12.2016 - Current
Managed budget implementations, employee evaluations, and contract details.
Implemented operational strategies and effectively built customer and employee loyalty.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Analyzed market trends and competitor activities to create competitive advantages.
Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Managed purchasing, sales, marketing and customer account operations efficiently.
Mitigated business risks by working closely with staff members and assessing performance.
Collaborated with cross-functional teams to develop innovative solutions.
Formulated policies and procedures to streamline operations.
Sales Manager - Middle East
Inter Equipment LLC
Dubai
05.2012 - 11.2016
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Resolved customer issues quickly to close deals and boost client satisfaction.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Recruited and hired top-level talent to add value and expertise to sales department.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Senior Sales Engineer
KKP International
Dubai
05.2006 - 04.2012
Thrived in fast-paced environment, constantly re-prioritized and maintained relentless focus on sales process.
Mastered company product line and configured live product and software demonstrations.
Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
Built relationships through exceptional client service delivery and maintained productive networks to support business development.
Proposed technical solutions and developed prototypes that addressed customer requirements and generated sales.
Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
Organized product demonstrations and trial installations of equipment to promote products.
Worked with customers and engineering team to determine equipment needs and system requirements.
Collaborated with cross-functional teams to deliver successful product implementations.
Tracked sales data for analysis and forecasting.
Education
General Management Programme - Business Administration
Indian Institute of Management ( IIM )
Indore, India
10.2022 - 08.2023
MBA - Human Resources Management
Mahatma Gandhi University
Kottayam, India
09.2006 - 08.2008
Bachelor of Technology - Electrical And Electronics Engineering
University of Kerala
Trivandrum, India
09.2002 - 08.2006
Skills
Leadership
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Product Trainings
Aerial Work Platforms
Mobile Cranes
Construction Equipments
Material Handling
Power Generation
Additional Information
Visa Status : UAE Golden Residency ( 10 years)
Driving License: UAE
Timeline
General Management Programme - Business Administration
Indian Institute of Management ( IIM )
10.2022 - 08.2023
General Manager - Sales (Middle East & India)
Manlift Group ( Riwal Holdings, Netherlands)
12.2016 - Current
Sales Manager - Middle East
Inter Equipment LLC
05.2012 - 11.2016
MBA - Human Resources Management
Mahatma Gandhi University
09.2006 - 08.2008
Senior Sales Engineer
KKP International
05.2006 - 04.2012
Bachelor of Technology - Electrical And Electronics Engineering