Saravana Kumar Gandhi
Manager Switchgear Factory Operation
Dubai
Summary
Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Manager - Projects Switchgear Division
Aikah Electrical Industry LLC( a Part of Al Khoory Group of companies)
Al Quasis , Dubai
04.2019 - Current
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Developed and maintained relationships with customers and suppliers through account development.
- Recruited and hired top performers to add talent and value to department.
- Applied customer feedback to develop process improvements and support long-term business needs.
Assistant Manager - Operations
Silus Electrical and Switchgear LLC (Authorized Channel Partner of ABB)
DIP, Dubai
06.2014 - 03.2019
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Coordinated with General Manager in different operational issues and promotional activities.
- Evaluated current operational strategies and recommend improvements.
- Evaluated inspection reports and service tickets and prepared repair invoices.
Quality Control Engineer
Prime Electrical Manufacturing ( Authorized Channel Partner of Schneider Electric)
DIC , Dubai
05.2009 - 05.2014
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
- Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
- Integrated diagnostic automation to accelerate and sharpen post-production testing.
- Expanded risk management measures through spot-checking and increased randomization of inspections.
- Reported on non-compliance issues and other negative factors discovered during production.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Maintained compliance with industry standards and regulatory compliance during managed projects.
Engineer -Drives and Automation
Trend Electrical Co Pvt Ltd(Aurthorized Channel Partner of ABB)
Chennai
02.2006 - 04.2009
- Worked flexible hours across night, weekend and holiday shifts.
- Increased customer satisfaction by resolving issues.
- Worked with customers to understand needs and provide excellent service.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Identified issues, analyzed information and provided solutions to problems.
- Provide Product demonstrations at site.
- Testing , Commissioning and Servicing of VFD, Soft Starter and all types of control panels .
Education
BE ( EEE) - BE (Electrical And Electronics Engineering )
Saranathan College of Engineering
Trichy , Tamil Nadu 03.2000 - 04.2004
Skills
Leading projects
Managing multiple projects
Key Performance Indicators
Business Development
Operations management
Training and Development
Teamwork and Collaboration
Timeline
Manager - Projects Switchgear Division
Aikah Electrical Industry LLC( a Part of Al Khoory Group of companies)
04.2019 - Current
Assistant Manager - Operations
Silus Electrical and Switchgear LLC (Authorized Channel Partner of ABB)
06.2014 - 03.2019
Quality Control Engineer
Prime Electrical Manufacturing ( Authorized Channel Partner of Schneider Electric)
05.2009 - 05.2014
Engineer -Drives and Automation
Trend Electrical Co Pvt Ltd(Aurthorized Channel Partner of ABB)
02.2006 - 04.2009
BE ( EEE) - BE (Electrical And Electronics Engineering )
Saranathan College of Engineering
03.2000 - 04.2004