Sarfraz Hussain Shah
Abu Dhabi,Jammu & Kashmir
Summary
A hard working individual looking for a challenging position where I can showcase my skills and contribute to the growth of the organization. Assertive individual with strong initiative to learn new dynamics. Receptive to new ideas and adaptable to change. Flourishes in team setting to deliver goals.
Overview
8
8
years of professional experience
Work history
Customer care Executive
BONENZA TELECOM based in UK
DELHI , INDIA
01.2015 - 03.2017
- Resolved complaints by ensuring appropriate and timely compensation, boosting customer satisfaction levels.
- Used excellent telephone manner to optimise customer experience, promptly cutting complaints.
SAELS MANAGER
BAJAJ AUTOMOBILE
JAMMU , INDIA
07.2017 - 07.2020
- Managed sales and all major departments of company including hiring, retail, and stock management and worked to maximise the sales and profit of the business.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Optimised sales methods to best engage, acquire and retain customers.
Teacher
SHAH PUBLIC SCHOOL POONCH
POONCH , India
08.2021 - 08.2022
- Worked as a history and geography teacher for grade 6th to 10th.
- Adapted teaching methods and materials to meet students' varying needs and interests.
Education
Master's - Sales and Marketing
Barkatullah University,
Habib Ganj, Bhopal, Madhya Pardesh 2020
Bachelor of Business Administration - Business
Barkatullah University,
Bhopal, Madhya Pradesh /2013 - /2016
12th grade - Arts
Government of jammu and Kashmir
Surnakote 2010
Skills
- Customer service experience, customer relations
- Retail, marketing, sales management
- Computer knowledge
- Effective time management
- have a valid driving licence of UAE
Languages
English
Fluent
Urdu
Native
Hindi
Fluent
Arabic
Intermediate
Punjabi
Advanced
Timeline
Teacher
SHAH PUBLIC SCHOOL POONCH
08.2021 - 08.2022
SAELS MANAGER
BAJAJ AUTOMOBILE
07.2017 - 07.2020
Customer care Executive
BONENZA TELECOM based in UK
01.2015 - 03.2017
Master's - Sales and Marketing
Barkatullah University,
Bachelor of Business Administration - Business
Barkatullah University,
/2013 - /2016
12th grade - Arts
Government of jammu and Kashmir
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