SAROJ NEPAL

DUBAI

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

years of professional experience

Certification

Work History

Sales Associate

Nepal Brothers Mushroom and Agro Research PVT.LTD

03.2019 - 06.2024

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Koshi Saint James Presidential Sec School

Itahari , Nepal

04.2010

Skills

Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Multi-tasking strength

Problem-Solving
Excellent people skills
Reliable and punctual
Goal-Oriented
Exceptional customer service

Languages

English

Advanced (C1)

Hindi