Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Saroj Tamang

Saroj Tamang

Abu Dhabi

Summary

Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement. Works great under pressure. Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.

Overview

6
6
years of professional experience

Work History

Barista Trainer

Alshaya International (Starbucks)
09.2021 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Taught proper procedures and strategies for success to new employees.

Assistant Shift Supervisor

Emirates Fast Food (McDonald’s)
09.2017 - 09.2021
  • Observed staff performance, provided detailed instructions and monitored results to meet customer service needs.
  • Established schedules and assignments for Number staff members to enhance organizational efficiency.
  • Maintained safe and clean work environment while complying and enforcing procedures and regulations.
  • Implemented effective policies and procedures to maximize productivity and safety.

Education

Business Studies

Herald International College
Budhanilkantha, Kathmandu
05.2016

Himalaya Boarding School
Budhanilkantha, Kathmandu
12.2014

Skills

  • Beverage Recipe Adherences
  • Front Counter Maintenance
  • Staff Coaching

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Barista Trainer

Alshaya International (Starbucks)
09.2021 - Current

Assistant Shift Supervisor

Emirates Fast Food (McDonald’s)
09.2017 - 09.2021

Business Studies

Herald International College

Himalaya Boarding School

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Saroj Tamang