

Results-driven IT expert with comprehensive knowledge in hardware design, network implementation, and security measures, particularly encryption strategies. Skilled in advanced system installation and troubleshooting for Windows and Linux platforms. Proficient in managing LAN networks, domain controllers, and group policy, with a solid foundation in SQL Server database management. Committed to enhancing system performance and delivering effective LAN/WAN connectivity solutions.
Ensured satisfaction of platinum customers through effective system support.
Achieved seamless execution of examinations by optimising network and system infrastructure.
Delivered successful installation of CCTV monitoring and biometric registration systems, enhancing client security.
Projects & Professional Experience
CMAT Examination Project – CET Trivandrum
Supported end-to-end IT infrastructure for CMAT examination conduction
Managed network setup, system infrastructure, and preliminary connectivity
Installed and configured CCTV monitoring and biometric registration systems
Worked on Domain Controller setup using DELL Blade Servers
Handled backup management, activity logs, and FTP file transfers
Duration: 1.5 Months | Location: CET, Trivandrum
Prometric MAT Examination Networking Project
Implemented IT infrastructure for smooth conduction of MAT examinations (2012)
Installed and maintained Windows Server 2003 Domain Controllers
Configured additional Domain Controller and Proxy Server setup
Created and managed Active Directory services
Configured testing nodes in computer labs for examination environment
Managed centralized biometric authentication system for candidate registration
Supported shared scanning server and CCTV monitoring during exams
Handled database maintenance and system troubleshooting
Duration: 1 Month | Location: MACE, Trivandrum
System Support Engineer – Muthoot FinCorp
Provided system support and maintenance for branch and head office networks
Managed Active Directory services and user administration
Performed data recovery in Windows environment
Supported system troubleshooting and network stability
Location: Trivandrum
Resident Engineer – TAJ Group of Hotels (IT Infrastructure)
Worked as Resident Engineer supporting client IT infrastructure
Monitored and maintained network and system environment
Ensured smooth IT operations at client site
Duration: 3 Months | Location: Trivandrum
System Support Engineer – SBI Life Insurance
Provided IT support for users including software, hardware, and printer issues
Managed user database and system access control
Ensured issue resolution within SLA compliance
Maintained system security and operational stability
Duration: 2 Months | Location: Trivandrum
I, Satheesh Kumar Murali, hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
Place: Sharjah
Signature: Satheesh Kumar Murali