SATHEESHBABU GOPALSAMY
Bur Dubai,Dubai
Summary
Optometry professional specializing in refraction, prescription analysis, and contact lens fitting. Skilled in slit lamp examination, IPD measurement, and OCT investigations. Proven ability in customer service, retail support, and e-commerce management. Focused on enhancing eye care services through innovative techniques and continuous learning.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work history
Optometrist / Retail–Wholesale–E-Commerce Handling
Glory Optics LLC
DUBAI, UAE
2024.01 - Current
- Prescribed corrective eyeglasses, contact lenses, and visual aids to resolve vision issues.
- Managed retail optical sales and customer consultations to optimize product selection.
- Oversaw wholesale orders and liaised with suppliers for efficient sourcing.
- Directed E-commerce operations, including product listings and order fulfilment.
- Coordinated with labs for accurate lens fitting and quality assurance.
- Educated customers on lenses, coatings, and proper eye care practices.
- Ensured seamless workflow across retail, online, and wholesale channels.
- Maintained high customer satisfaction levels throughout all business operations.
- Improved patient comfort by administering and interpreting various eye-related tests.
Senior optometrist
Al Shahama Opticals
Sharjah, UAE
2021.04 - 2023.07
- Conducted refraction and prescribed appropriate lens power for patients.
- Guided patients in selecting suitable frames and lenses.
- Explained various lens materials, designs, and coatings to optimise vision solutions.
- Took measurements for inter pupillary distance and segment height.
- Fitted contact lenses and provided comprehensive patient training.
- Educated patients on digital eye strain and promoted visual hygiene practices.
- Referred critical cases to specialist ophthalmologists, ensuring effective care management.
- Analysed test results to develop personalised treatment plans.
Optometrist
OpticZone Group L.L.C
Al Ain
2015.07 - 2019.10
- Prescribed lenses based on conducted refraction to meet customer specifications.
- Performed contact lens fittings with comprehensive aftercare advice.
- Executed measurements of IPD and segment height for accurate fittings.
- Educated clients regarding lens options and coatings for better vision outcomes.
- Assisted in selecting appropriate frames and lenses for optimal comfort.
- Provided visual hygiene counselling to support eye health awareness.
Consultant Optometrist
Vasan Eye Hospital
Chennai
2014.10 - 2015.06
- Conducted primary eye evaluations, including refraction and slit-lamp examinations.
- Performed retinal investigations, including OCT and fundus photography.
- Executed glaucoma tests, comprising pachymetry, IOP measurement, and HFA.
Internship
Sankara Eye Hospital
Chennai
2013.02 - 2014.02
- Trained across paediatric, retina, glaucoma, cornea departments
- Performed OCT, HFA, A-Scan & Fundus photography
- Exposure to binocular vision, low vision & contact lens clinics
- Participated in school screening and community eye camps
Education
B.Sc - Optometry
Sri Jayendra Saraswathi Institute of Medical Sciences & Research
Chennai 2009.01 - 2013.04
Higher Secondary -
Dr. BMS Matriculation Higher Secondary School
Chennai 2008.01 - 2009.04
Secondary School - undefined
St. Vincent Matriculation Higher Secondary School
Chennai 2006.01 - 2007.04
Skills
- Refraction and prescription analysis
- Slit lamp examination
- Contact lens fitting
- Frame and lens consultation
- IPD and segment height measurement
- OCT and retinal investigations
- Customer service and retail support
- Wholesale coordination
- E-commerce management
- Team collaboration and communication
- Customer education techniques