Satish Kumar T

• Spearheaded the successful implementation OTC process (Order to Cash Process) using SAP SD and Customer Service modules, optimizing OTC processes through insightful requirement analysis.

• Facilitated cross-functional integration sessions that streamlined collaboration across PS, MM, FICO, SuccessFactors, BI & BW, Vistex, Salesforce, TSRM, and legacy systems.

• Translated complex SAP functionalities into strategic business solutions, enhancing system adoption and ensuring seamless scenario mapping.

• Pioneered custom Fit Gap Analysis solutions, showcasing SAP capabilities through tailored demonstrations and bespoke development initiatives.

• Orchestrated the decommissioning of legacy systems, integrating 84 SAP interfaces to optimize enterprise operations and drive efficiency.

• Authored comprehensive documentation for SD and CS modules, solidifying organizational knowledge with best practice frameworks.

• Streamlined enterprise processes and established best practices for SAP integration.

• Leveraged critical thinking to dissect complex requirements and evaluate innovative solutions in SAP environments.

• Fostered collaborative success through active participation in team projects.

• Demonstrated leadership by orchestrating group projects, delegating tasks, and providing constructive feedback.

• Strategically designed Sales Organization Structure in SAP to align with evolving business needs.

• Mapped and transitioned legacy application master data to new SAP architecture using ETL tools.

• Led contracts for cash blueprint sessions and managed a team of consultants for seamless process execution.

• Synthesized requirements from business users to craft tailored SAP solution proposals.

• Documented and translated workshop outcomes into comprehensive business requirement documents.

• Spearheaded business process mapping and system configuration to drive alignment with organizational goals.
• Successfully redesigned 16 complex pricing procedures and integrated customer rebate strategies to enhance profitability.
• Authored comprehensive process documentation and elicited business requirements for improved operational clarity.
• Executed a customized variant configuration for pricing, addressing diverse oil product characteristics in the Sales and Distribution division.
• Rolled out material and value contracts, including master contracts, to optimize procurement and sales workflows.
• Developed functional specifications and test scenarios/scripts to ensure system integrity during UT, SIT, and UAT.
• Implemented system enhancements and configuration adjustments to adapt to evolving business requirements.
Conducted thorough training needs assessments and delivered targeted user training programs for optimal user engagement.

• Spearheaded client communications as Support Project Manager at Capgemini, serving as the Single Point of Contact (SPOC) for the support team.
• Led the OBC team as Solution Architect, managing critical issues and implementing proactive monitoring through ServiceNow.
• Executed efficient incident management and workload distribution to ensure rapid resolution and strict adherence to SLAs.
• Transformed business requirements into effective technical solutions within the OBC stream, collaborating across teams for optimal ticket resolution.
• Effectively communicated exceptions and timelines to stakeholders regarding tickets and requests needing extended attention.
• Championed Continuous Improvement (CI) and Value Improvement (VI) initiatives to elevate OBC processes.
• Achieved a remarkable 99% First Time Right Service Level Agreement (SLA) for code enhancements through rigorous testing and quality assurance.

• Spearheaded seamless cut-over strategy formulation and execution for successful system go-live.
• Developed comprehensive cut-over plans, checklists, and communication protocols, ensuring stakeholder alignment.
• Facilitated critical review sessions to optimize processes and mitigate risks.
• Led system analysis and optimization as an SD Lead, enhancing existing business process blueprints and configurations.
• Delivered targeted workshops and training to empower Business Process Owners and core team members.
• Championed the delivery of refined business blueprints, driving key project milestones and quality standards.
• Redesigned corporate structure to align with strategic goals and boost operational efficiency. • Directed SD module configuration and tailored sales processes to meet evolving business requirements. • Managed custom application development and integration, ensuring compatibility across FI/CO, MM, and PP modules

• Spearheaded project management initiatives, driving meticulous project planning, optimal resource allocation, and performance oversight.
• Orchestrated the blueprint phase for major state projects, leveraging SAP custom development covering 45-50% of the project scope.
• Conducted comprehensive stakeholder interviews to validate complex business process requirements.
• Supervised blueprint activities, executing SAP high-level solution design, custom development oversight, fit-gap analysis, and RICEF inventory compilation.
• Navigated project-level challenges with swift resolutions through effective collaboration with project teams and stakeholders.
• Authored and reviewed essential project documents, including charters, design specifications, and SAP legacy system integration strategies.
• Led strategic Steering Committee meetings and maintained consistent communication with key stakeholders and Business Process Owners (BPOs).