Saud Al-Busmait
Summary
An experienced and motivated Senior HR Manager with a decade of experience in the HR field. Expert in employee relations and recruitment, highly knowledgeable in the development of successful HR strategies, team building, and workplace safety. Possess excellent interpersonal and communication skills with the ability to manage a broad range of HR activities, from recruiting and staff development to payroll and employee motivation.
A professional and people-first HR enthusiast with a drive and passion to earn a strong command of all HR Centers of excellence. Driven by a strong work ethic and the belief that sheer dedication and focus are keys to progression. Always on the lookout for the big developmental opportunity.
Overview
10
10
years of professional experience
Work History
HR Project Lead – EXPO 2020 Dubai
Emirates Flight Catering LLC
12.2018 - Current
- Over 3 years spent as the EKFC –EXPO HR Project Lead
- This role required direct reporting to the VP HR with a strong matrix report to the VP – Commercial
- In this role had 2 HR senior coordinator direct reports
- The EXPO project was a turning point for EKFC in that it proved the company’s ability to significantly diversify its revenue streams away from the airline business
- In doing so, the company had to be more agile and flexible than ever before
- This was especially true for HR
- Liaising between a multitude of internal department stakeholders, VP Commercial, and the EXPO Organizational Committee department leads to ensure all EXPO deliverables were made visible, understood, and delivered in a timely manner
- Liaising with the below HR COEs in order to ensure delivery of the below initiatives and their related sub-tasks was done in an effective and timely manner: Compensation & Benefits, Contract T&Cs, Employee queries on eligibilities/benefits, Learning & Development, Talent Acquisition, Status reporting to major stakeholders, Mobilisation/HRSS, Explored and liaised to action unique solutions to securing headcount due to COVID 19 challenges, HRBP/ER, Employee Fleet & Logistics, Worked to ensure uniform requirements from design and procurement were met
- Manpower budgeting with constant revision considering variable adjustments around business levels
- Senior client management on all issues relating to HR and EXPO company employees
- Liaised on various financial analytics pieces which held significant impact to the EXPO project (Manpower, Staff Feeding/Welfare, Senior stakeholder and CEO report data)
- Managed own HR data pulled in from various systems
- Managed third party manpower provider Transguard’s population of roughly 100 employees at site from a deployment, billing, and performance perspective at the EXPO site
- Adjusted labor cost percentages by optimizing headcount vs revenue being generated
- Led recruitment team to effectively outplace 75% of EXPO fixed term employees into the greater EKFC business.
HR Manager – Talent Acquisition
Emirates Flight Catering LLC
12.2018 - Current
- Directly reported to the Sr
- HR Manager Emiratisation & Talent Acquisition with a matrix reporting line to VP-HR
- In this role had 3 HR Specialist direct reports
- Departments managed under the commercial wing are corporate, Food Point, Central Commissary Unit, Linencraft
- Was able to work efficiently with team to ensure timely selection of volume requirements within the culinary volume roles with positive hiring manager feedback
- Closure of very junior FC01 roles up to Senior Management FC09 roles with positive hiring manager feedback.
HR Manager – Assigned to EKFC Re-alignment Project
Emirates Flight Catering LLC
04.2020 - 06.2021
- Began reporting directly to VP-HR
- Given the responsibility of maintaining cohesiveness of the COVID-19 HR functions in the unfortunate goal of Offboaridng over 5,000 employees over a period of less than 2 month via termination and unpaid leave
- Project tasks included working with HR COE’s around: Maintaining all COE’s deliverables against a project GANTT (HRBP, C&B, L&D, EFL mainly) as well as assisting with each as and when required
- Maintenance of open communication between internal stakeholders and the project itself via SharePoint projects, email, verbally
- Daily Operations in preparation for volumes to visit head office
- Documentation to be used for situations of termination and unpaid leave
- Communication development for employees (FAQs, one pagers, email communications) including liaising with corporate communications for brand design/voice cohesiveness across.
HR Manager - Emiratisation
Emirates Flight Catering LLC
12.2017 - 04.2020
- Reported to the Sr
- HR Manager Emiratisation and had a total of 2 HR Specialist direct reports
- Stakeholders managed other than the UAE nationals themselves were more so senior internal department leads
- Supporting the head of Emiratisation with all matters relating to the company’s UAE National Population
- This essentially entailed sourcing, pipelining, interviewing, selecting candidates and then being an active part of their entire lifecycle with us until the time they exited
- The HR functional scope in this role is was across HRBP/Employee Relations, and Talent Acquisition centers of excellence
- Working on various forms of development plan framework and subsequent interactions with developees to come to agreements on ways forward
- Assisting in managing a small group of employees of determination as and when was required
- Led career fair activities including liaising with internal and external stakeholders to ensure all fairs were successful.
HR Business Partner, Food & Beverage Division
Al-Futtaim Group
02.2015 - 11.2018
- Worked to help launch the Al Futtaim Group’s first ever venture into the Food & Beverage industry eventually handling 135 employees across head office, and the brands of TWG Restaurants, Barilla Restaurants, and Super Chix
- Worked on the creation and introduction of a new pay scale into the group
- Worked on the HR integration of RSH LLC into Al Futtaim LLC once purchased by the latter
- Was involved in all staffing decisions for future restaurant openings across the GCC as well as the creation of the training calendars that they correspond to
- Facilitated the entire recruitment process for all employees currently within the division, from the planning stage, execution, and onboarding of appropriate candidates
- This also entailed posting job ads on the AFG portal online, as well as other job sites
- Was responsible for the finalizing and submission of annual manpower budgets via the BPC System
- Manages manpower budget on a monthly basis
- Liaised with the GM of Food & Beverage to execute talent management strategies which would ensure having the right talent for the right position
- This would be through the internal and external selection of candidates
- Worked with line managers to develop succession plans and retention strategies for key talent and positions
- Prepared talent maps
- Facilitated all required training necessary by our restaurant employees, both by brand SOPs as well as the municipality (Level 2 and PICS)
- Managed probationary periods as well as leave calendar for management
- Worked closely with the recruitment team to track the progress of Potential employees, therefore ensure a strong pipeline of candidates
- Maintenance of monthly payroll processes, ensuring correct salary calculations, including allowance, both housing and external, per diems for business travel as well as any deductions necessary according to policy
- Ensured the maintenance of all employee data both physically and electronically
- This information would be regarding employee pay, changes to pay both permanent and temporary, leave, onboarding/off boarding, as well as all personal information necessary to company
- Worked closely with onboarding and off boarding teams to ensure all employees coming in and leaving our institution felt comfortable, taken care of, and had a fair experience
- This would mean being a part of all interviews for potential new employees as well as exit interviews
- Facilitated processes of redundancies
- Handled all disciplinary cases as well as cases of grievance
- Facilitated all 3-month PIP Performance Improvement Plans for struggling employees
- Preparation of Monthly HR Reports for the General Manager to be used for monthly Business Reviews.
Intilaq Senior Management Training Program
Al-Futtaim Group
04.2014 - 02.2015
- Received extensive management training in operations management within the field of retail
- This experience was inclusive of head office as well as store level with Marks & Spencer
- Completed a month long senior operations management training course at Marks and Spencer Global Headquarters, London, U.K
- Received operations management training with Guess, U.S.A as well as F&F, London.
Education
Bachelor of Arts - EconomicsBiology
University of Miami, College of Arts and Sciences
Coral Gables, FL12.2013
High School Diploma -
Sharjah American International School
06.2008
Skills
- Employee Recruitment
- Staff Development
- Performance Management
- Benefits Administration
- Compliance Strategies
- Onboarding Programs
- Salary Negotiation
- Conflict Resolution
- Strategic Planning
- Organizational Development
- Employee Relations
- Employee Retention
- Microsoft Windows & Apple Macintosh O/S
- SAP
- BPC
- Adobe
- Microsoft Office
- Internet Explorer
- Mozilla Firefox
- Safari
- TALEO
- Coupa
Languages
English
Spanish
Arabic
Certificates Awards
- Full Scholarship to attend the University of Miami, Coral Gables, FL by the Government of the United Arab Emirates Ministry of Higher Education, Washington D.C.
- Embassy of the United Arab Emirates at Washington D.C. Advisor Jessica Tibbets, Contact: (202) 243-4427
- Valedictorian, maintained top 10% throughout high school
- Selected to represent the United Arab Emirates at the Global Young Leaders Conference of 2008, Washington, D.C. and New York, N.Y.
Resume Title
Senior HR Manager Resume with 10 Years of Experience
Roles And Responsibilities
- Develop and implement effective HR policies, procedures, and systems.
- Oversee the recruitment, interviewing, and hiring process.
- Collaborate with departments to ensure timely and accurate completion of employee onboarding and orientation.
- Educate employees on company policies, procedures, and expectations.
- Manage employee relationships and handle grievance and conflict resolution.
- Develop and implement compensation and benefits programs.
- Prepare and manage payroll, bonuses, and benefits.
- Administer and manage employment law compliance.
- Develop and implement performance appraisal systems.
- Monitor and analyze employee performance data.
- Develop employee training and development plans.
- Identify and manage employee motivation programs.
Personal Information
- Date of Birth: 11/28/89
- Nationality: Emirati
Timeline
HR Manager – Assigned to EKFC Re-alignment Project
Emirates Flight Catering LLC
04.2020 - 06.2021
HR Project Lead – EXPO 2020 Dubai
Emirates Flight Catering LLC
12.2018 - Current
HR Manager – Talent Acquisition
Emirates Flight Catering LLC
12.2018 - Current
HR Manager - Emiratisation
Emirates Flight Catering LLC
12.2017 - 04.2020
HR Business Partner, Food & Beverage Division
Al-Futtaim Group
02.2015 - 11.2018
Intilaq Senior Management Training Program
Al-Futtaim Group
04.2014 - 02.2015
Bachelor of Arts - EconomicsBiology
University of Miami, College of Arts and Sciences
High School Diploma -
Sharjah American International School
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