SAUMIYA JAIN
Jaipur
Summary
Seeking a dynamic role as a Guest Service Associate where I can utilize my hospitality experience to deliver exceptional customer experiences and drive sales. Passionate about exceeding customer expectations, I am eager to grow into a supervisory or sales-focused role, contributing to revenue growth and customer retention in a fast-paced, customer-centric environment.
Overview
6
6
years of professional experience
Work History
Cluster Front Office Associate
Yas Plaza Hotels, Radisson Blu & Parkinn by Radisson
Abu Dhabi
11.2021 - Current
- Nominated for the Yaspire, Supervisory level programme.
- Being recognized as the Top Upseller of the year, 2023.
- Being awarded for the highest number of guest reviews in consecutive months, August 2022 by 23 guest reviews and September 2022 by 70 guest reviews.
Front Office and Food and Beverage Trainee
LUX* Tamassa
Bel Ombre
06.2019 - 12.2019
Front Office Intern
InterContinental hotels group, Crowne Plaza
Jaipur
12.2018 - 01.2019
Education
MBA - Hospitality Administration And Management
Amity University
04-2025
Bachelors in Tourism Studies -
India Gandhi National Open University
Jaipur, RajasthanAdvanced Diploma in International Hospitality Administration -
International Institute of Hotel Management
Jaipur, RajasthanSkills
- Highly-driven and always curious to learn new skills
- Result oriented
- Continuous learner with high level of patience
- Professionalism
- Responsible
- Adaptable, work under pressure
- Responsiveness to change
Languages
Hindi
First Language
English
Proficient (C2)
C2
Hobbies and Interests
- Watching Series
- TEDx Talks
- Reading Articles
- Volunteer work
- Travelling
References
References available upon request.
Timeline
Cluster Front Office Associate
Yas Plaza Hotels, Radisson Blu & Parkinn by Radisson
11.2021 - Current
Front Office and Food and Beverage Trainee
LUX* Tamassa
06.2019 - 12.2019
Front Office Intern
InterContinental hotels group, Crowne Plaza
12.2018 - 01.2019
MBA - Hospitality Administration And Management
Amity University
Bachelors in Tourism Studies -
India Gandhi National Open University
Advanced Diploma in International Hospitality Administration -
International Institute of Hotel Management
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