Outgoing Office Administrator with 10 years of experience with talent multitasking to complete daily duties while resolving issues as they arise. Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Knowledgeable Sound Engineer with experience in audio-visual and sound engineering. Skilled in testing, fault-finding and repairs to maintain functional, high-performing systems. Trained junior engineers to develop confident, capable event teams.
Hard-working Team Leader with 5 years of experience in UAE environments. Analyses KPIs and implements service enhancements. Engaging and motivational leader, skilled at training and coaching high-performing employees.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Team supervisor
Swaidan Trading Company L.L.C
Dubai, UAE
01.2013 - 02.2015
Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
Educated customers on promotions, offers and special events to enhance product sales.
Maximised engagement and morale by developing and maintaining effective staff relationships.
Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
Trained new team members with positive reinforcement and respectful, motivational coaching.
Upskilled team members by planning and delivering training workshops.
Trained staff to resolve complaints appropriately to maintain customer satisfaction.
Administrative manager
MOR Government Services Company
Dubai, UAE
03.2015 - Current
Operating HR for Companies Contracted With Us & Management for Staff to Provide Best
Services & Legal Advisors for Foreign Persons And Company Visitors
Attended meetings and maintained files of notes taken during meetings.
Streamlined office workflows for enhanced productivity.
Led and guided administrative staff, fostering culture of continuous improvement.
Coordinated staff schedules, optimising resource allocation and improving operational capacity.
Managed and resolved employee queries and concerns to create positive workplace culture.
Audited office supplies to minimise waste and control expenditures.
Communicated policy changes and business priorities to streamline office team tasks.
Freelancer Sound engineer
Shariah Theatre Department - Dubai Culture & Other
Dubai, UAE
09.2013 - Current
Arranged recording sessions by selecting and setting up microphones.
Injected sound effects to complement and enhance recordings.
Completed sound quality checks and front-of-house mixing to maintain company sound system.
Collaborated with producers and performers to determine and achieve desired sound for productions.
Prepared, packed and transported audio equipment for events and location shoots.
Added sound media to audio library to maintain diverse collection for various projects.
Networked with record pools, record labels and radio stations for song placement and artist branding.
Performed high-quality recording, mixing and mastering in professional studio.
Education
Bachelor of Media Technology - Media Technology, Control And Communication Of Media
Jazeera University Of Media, Cairo University
UAE
01.2010 - 09.2014
Skills
Work In Teamwork , Negotiation Skills
Work Full Time Or Part Time
Learn From Others And Gain Experience
Work Under Pressure & Meet Deadlines While Maintaining Professional Standard
Computer Skills & Professional Training & Microsoft Office
Adobe Premiere - Final Cut Pro
Apple Mac air, Apple MacBook Pro, Apple Mac Studio , Microsoft Windows (10,11)
In Addition to Other Hardware & Software Applications, & Very Good User for the Internet
Audio recordings
Sound design
Sound editing
Microphone usage
Control console operation
Excel proficiency
Media production
Audio engineering
Location recording
Boom operating
Languages
English
Advanced
Arabic
Native
Hindi
Beginner
Hobbies
Swimming
Photograph
Actor
Production
Events Coordination
Timeline
Administrative manager
MOR Government Services Company
03.2015 - Current
Freelancer Sound engineer
Shariah Theatre Department - Dubai Culture & Other
09.2013 - Current
Team supervisor
Swaidan Trading Company L.L.C
01.2013 - 02.2015
Bachelor of Media Technology - Media Technology, Control And Communication Of Media