Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic
SEAHAM MOHAMEDSAID

SEAHAM MOHAMEDSAID

ABU DHABI,United Arab Emirates

Summary

Multilingual and customer-focused professional with experience in call center, front desk, and administrative roles. Skilled in handling high volumes of calls, resolving customer issues, and managing office tasks efficiently. Proficient in Microsoft Office, QuickBooks, and Tally ERP. Fluent in Arabic, English, Tigrinya, and Amharic. Reliable, adaptable, and committed to delivering excellent service. Organised Teller with cash handling experience. Uses superior communication skills to inform customers about bank products and services.

Overview

1
1
year of professional experience
1
1
Certification

Work history

REMITTENCE TELLER

AL BADER EXCHANGE
Abu Dhabi
04.2023 - 04.2024
  • Delivered bilingual customer service (Arabic and English) in person and over the phone.
  • Handled customer transactions with accuracy, including salary deposits, transfers, and withdrawals.
  • Maintained precise transaction records and supported the administrative team.
  • Collected client information to understand financial needs and resolve inquiries.
  • Ensured compliance with financial procedures while managing confidential data.
  • Performed well under pressure in a high-volume environment, maintaining professionalism and efficiency.

Education

High School Diploma -

Miraf Academy
Addis Ababa
2021

Skills

  • Customer Service & Front Desk:

Reception, Call Handling (Switchboard), Front Desk Management, Office Administration, Filing

  • Communication:

Courteous, Multilingual (Arabic, English, Tigrinya, Amharic), Microsoft Outlook, Zoom

  • Technical Proficiency:

Microsoft Office (Word, Excel, PowerPoint),

Accounting Software (QuickBooks, Tally ERP)

  • Personal strengths:

Adaptable, Reliable, Fast learner, Creative Problem Solver, Handles Challenges with a Smile, Sincere and Honest, Time Management, & Multitasking, Professional Appearance & Confidentiality

Affiliations

  • Reading, Learning Languages, Problem Solving Games, Planning and Organizing

Languages

Arabic
Proficient (C2)
English
Advanced (C1)

Certification


  • Certified Manual & Computerized Accounting

Regional Educational Institute - 2025


  • General Accountant

Dar Alalm Institute - 2025


  • Public Accounting

Leads United Academy - 2025


  • Diploma in Business Administration

Alison - Online Learning Platform - 2024


  • Certified Executive Secretary

HighQ Training Center - 2022

Timeline

REMITTENCE TELLER

AL BADER EXCHANGE
04.2023 - 04.2024

High School Diploma -

Miraf Academy

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SEAHAM MOHAMEDSAID