Sean Walters

Manager and customer service representative for sports clothing and equipment: ▪ Responsible for store opening and closing, product displays and stock management ▪ Provided high-quality and tailored customer service, with detailed product knowledge. This resulted in increased store profitability. ▪ Reconciled cash accounts on a nightly basis

• Employed strong communication with other staff to co-ordinate activities andoversaw quality customer service, including the resolution of any complaints
• Responsible for directing and training staff, and scheduling work hours
• Trusted with managing cash receipts of the restaurant
• Maintained budget and employee records, prepared payroll, paid bills andverified book-keeping records
• Monitored staff and customers to ensure that health and safety standards andliquor regulations were followed
• Supervised cleaning of kitchen and dining areas
• Estimated food consumption, ordered supplies, and scheduled produce delivery.

• Handled quality control for customer satisfaction surveys relating to Honda and BMWin North America: Applied the appropriate company codes to ensure that any necessary repairactions would be taken
• Used sophisticated online records management software SkyEdit.

• Responsible for identifying, assessing and securing business opportunities for thissoftware development company, working closely with corporate executives
• Cultivated and maintained mutually beneficial business relationships with currentand potential clients for the in-house call centre
• Experienced in data collection, management and interpretation.

• O2 is an established music studio in this large, vibrant city
• Organised fashionshows, functions for corporate clients, and musical concerts for touring bands
• Responsible for stage design, sound rigs and lighting
• Liaised with clients to ensure specific requirements were met
• Event manager and general troubleshooting
• Assistant producer, session guitarist and vocalist
• Recorded film/television soundtracks, and toured with local artists.

• Sales executive for licensed distributor of 3 M (USA) matting products: Met with clients including global hotels, restaurants, government authorities andfitness gyms, and arrange tailored product solutions for their businesses
• Monitored the production or customization of orders and provided client support
• Involved in marketing and promotional activities, as well as stock planning andproduct projection.

• Awarded a Composer business license in this dynamic media zone, joining an elitegroup of creative freelancers and entrepreneurs
• Achievements included: Composing and recording both full songs and backing tracks for guitar and voice Creating an EP with band Chronicles of Khan, launched at the Virgin Store in
• Dubai Mall
• Filming two music videos released on Spotify.