Sebnem Ozkara

• Oversee and manage workplace operations; facility management, vendor management, space planning, renovations, construction projects across the group with the local workplace teams.
• Ensure that all workplace functions are efficiently and effectively executed, aligning with the organization's strategic objectives and providing a positive employee experience.
• Prepare and manage the budget for the group for workplace operations with a diverse team of HR managers across different countries.
• Build and maintain strong relationships with key stakeholders, including senior executives, local management teams and external partners.
• Continuously assess workplace processes, systems, and technologies, identifying opportunities for optimization, efficiency improvement, and cost savings.
• Manage onboarding and offboarding services for UAE Corporate operations.
• Take ownership of employee engagement activities and implementation of non-tangible benefits that enhance employee satisfaction.
• Develop and implement strategies and protocols to address emergencies, ensuring employee safety and minimizing disruptions.

• Organize, control and coordinate the strategic and operational management of entities to ensure the proper and efficient operation of all physical aspects of a facility,
• Supervise multi-disciplinary staff of facility services (cleaning, catering, security, pest control, ground maintenance, coffee points, travel and accommodation, fleet & shuttle management)
• Prepare and manage company facility and communication budget including opex & capex in accordance with the Group’s financial management processes.
• Keep constructive working relationship with all the contractors, suppliers, landlords and local authorities in order to fulfil the Company requirements.
• Ensure all entities meet government regulations and environmental, health and security standards.
• Manage the onboarding process for expatriates, which includes managing visa procurement, tax equalization, and coordinating housing and other benefits.
• Design and implement internal communication strategy to strengthen the company values and culture.
• Lead all types of internal communication activities with top management through several communication channels.

• Strategic planning and day-to-day operations, particularly in relation to buildings and premises.
• Manage Facilities Services; Cleaning, catering, coffee points, building technical maintenance, business center, mail, archiving, waste disposal, recycling, personnel services and shuttles organization, fleet and logistic operations in line with Vodafone Global Standards for Turkey.
• Prepare and manage annual facility budget with relevant admin teams and finance.
• Responsible from hard fm services for technical buildings (MTX, Data Centers) with Technical and IT Team.
• Ensure that facilities meet government regulations and environmental, health and security standards.
• Keep constructive working relationship with all the contractors, suppliers, landlords and local authorities in order to fulfil the Company requirements.
• Collaborate with the Capital Projects Team to develop requests for proposals (RFPs) and project specifications based on the needs identified by various teams.
• Manage refurbishment, renovations and office relocation projects with Capital Projects Team.

• Responsible for the management of services and processes that support the core business of the organisation such as; reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal, recycling, fleet management, stock management, health unit management, personnel services and shuttles organisation, debit management, mobile lines management, company organisations e.t.c.
• Ensure that the organisation has the most suitable working environment for the employees and their activities.
• Prepare and manage facility budget in accordance with the Group’s financial management processes.
• Plan best allocation and utilisation of space and resources for new buildings, or re-organising current premises.
• Develop specifications for construction, repair and modification projects as assigned, coordinates capital construction activities for the purpose of ensuring that all phases of construction project is completed within specifications, the budget and timeframes with minimal interruption to employees.
• Keep constructive working relationship with all contractors, landlords & local authorities in order to fulfil the Company requirements.
• Lead the administrative processes of government bidding process for call center services depending on bid specifications from preparing the budget to building the workplace

• Co-ordinate, organize and supervise the facilities activities including management of reception, security, company drivers, technical, cleaning and cafeteria staff.
• Prepare and manage facilities budget and ensure that the respective expenses are kept within the agreed budgets.
• Keep constructive working relationship with all the contractors, suppliers, landlords and local authorities in order to fulfill the Company requirements.
• Co-operate with other departments and participate as necessary in cross-functional teams regarding office and facilities issues.
• Manage the procurement of all administrative office needs cost-effectively in line with the Company standards.
• Prepare and review facilities related policies & procedures and make sure that the policies are being implemented.

• Co-ordinate, organize and supervise facilities services besides office administration responsibilities like procurement, finance, petty cash management, business expense reports-invoice and advance approvals etc.
• Responsible from preparation and implementation of Office Policies and Procedures for MEA region.
• Follow up expatriate issues and provide support for all necessary needs.
• Regional Branding Coordinator for MEA region for INVISTA brands; Lycra®, Tactel®, Supplex® & Cordura®.
• Regional coordinator for Business Ethics for MEA region.
• Regional coordinator for PIP (Proprietary Information Protection) for MEA region.
• Regional Safety Coordinator for MEA region.