Team work and Problem solving
Reading
Table tennis and Football
Helping others
Seid Mohammed Nurge
Information Security, Computer Network and Security
Abu Dhabi
Summary
As an adept Information Technology Specialist and Data Analyst at Zayed University, I bring a wealth of expertise in data analytics, information systems, and web development to support organizational missions. With a background as an IT Lab Technician and Librarian, I've gained valuable insights into managing and optimizing information systems, contributing to a seamless technology infrastructure, and enhancing knowledge resource accessibility. Currently pursuing a Bachelor of Science in Information Technology, I am immersed in the study of programming, database management, network security, and artificial intelligence. My passion lies in leveraging technology to elevate learning outcomes, streamline organizational processes, and address real-world challenges. Committed to continuous learning, I thrive in collaborative environments, eager to engage with diverse and talented teams. My core competencies include data analysis, data visualization, web design, user experience, and project management.
Overview
2
2
year of professional experience
4
4
Language
Work History
IT Technician
Mariam Ali Al-Zaabi
Abu Dhabi
08.2023 - Current
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Configured systems according to prescribed software and hardware frameworks.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Created user accounts and assigned permissions.
- Managed over 50 customer calls per day.
Library Student Assistant
Mohammed Akbar
Abu Dhabi
08.2022 - 01.2023
- Aided patrons with use and access to technology, resources and materials.
- Assisted library staff with clerical duties to help lighten workload.
- Helped with weeding of book and reference collections by sorting heavily worn items.
- Organized special projects and programs that serviced community needs and improved library's public image.
- Answered general questions in person, by phone and over email.
- Checked out and checked in items using library computer system.
- Organized returned books and materials and assisted with shelving.
- Organized circulation desk with over 1000 books and periodicals to be checked out
Education
Bachelor of Science - Computer Networking And Security
Zayed University
Abu DhabiCurrent
Skills
- Desktop Technical Support
- Inventory control systems
- Application installations
- Helpdesk services
- Wireless Networking
- Desktop support
- Customer service expert
- Technical issues analysis
- User Training
- Organizational Skills
- Network Maintenance
- Troubleshooting and Diagnostics
- Updating Software
- Inventory Control Systems
- Application Installation
- User Experience
- System Performance Assessments
- Customer Inquiries
- Security Certification
- Analytical and Methodical
Interests
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
HybridRemoteOn-SiteImportant To Me
Company CultureWork-life balanceHealthcare benefitsTeam Building / Company RetreatsPersonal development programsStock Options / Equity / Profit SharingFootball, Tennis, Reading, Discussion, Continous learning
Football and Tennis:
I have a deep love for sports, particularly football and tennis. Engaging in these activities not only keeps me physically active but also teaches me valuable lessons about teamwork, discipline, and resilience. I've found that the competitive nature of sports helps me stay focused and motivated in other aspects of my life.
Reading:
I'm an avid reader, constantly exploring new genres and topics. Reading has been a source of both relaxation and intellectual stimulation for me. It's a habit I cherish for its ability to broaden my perspectives and enhance my knowledge across various subjects.
Discussion:
I enjoy engaging in discussions, whether it's about current affairs, literature, or personal development. These conversations provide a platform for exchanging ideas and learning from different viewpoints. I believe that open dialogue is crucial for personal growth and building connections with others.
Continuous Learning:
The pursuit of knowledge is a lifelong journey for me. I am committed to continuous learning, whether through formal education, online courses, or self-directed study. This not only helps me stay updated in my professional field but also allows me to explore new areas of interest, fostering a mindset of adaptability and innovation.
In summary, my hobbies are not just pastimes; they are integral to my personal development. They contribute to my physical well-being, mental agility, and a constant desire to learn and grow.
Timeline
IT Technician
Mariam Ali Al-Zaabi
08.2023 - Current
Library Student Assistant
Mohammed Akbar
08.2022 - 01.2023
Bachelor of Science - Computer Networking And Security
Zayed University
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