SEIF KHALFAN SAID

Corporate Banking, Transaction Banking & Cash Management Services.

• Coordinating with the (Relationship Managers) to fulfill client's special requirements and queries
• confirming the Payment request which comes via Fax through customers
• Handling corporate returned cheques&Updating on Consolidated Tracking system
• Responded to customer calls and emails to answer questions about products and services.
• All kind of Fund transfers, placing fixed deposits, Transaction arranging for sending for processing
• Giving Alerts to the customers for cheque clearing report
• Booking Forex Reporting for the special rates for exchange of currencies and send to remittance dept.
• cheques receiving from corporate customer clearing cheques postdate cheques update on the system and send for clearing
• Checking All Account Opening Document

• FX & Derivatives of Treasury & Capital marketing
• Deals register
• Prepared variety of different written communications, reports and documents.

• checking account Opening document of Retail Accounts and send to Account Maintenance
• All kind of Transaction arranging for sending for processing
• cheques receiving from the customer
• Giving Alerts to the customers for cheque clearing
• Making a Call Back for amount more than 200k
• Coordinating with Relationship Manager and other Departments for smooth transaction Processing
• Handling clients and complaint resolution
• Checking and verifying transaction signatures
• Handling returned cheques&Updating on Consolidated Tracking system
• Works on email response and back office to validate and assess income documentation as per application requirement