SEJAL SHEVDE
Dubai
Summary
Driven and adaptable professional with excellent communication and negotiation skills, and proven ability to build relationships and close deals. Leveraging background in customer service and problem-solving, combined with keen understanding of client needs and market trends. Poised to make significant contributions and achieve outstanding results in Sales role. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Sales Consultant
Elite Cars - SOUEAST
Dubai, UAE
2025.09 - Current
- Nurtured leads into successful conversions, boosting overall sales figures.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
- Utilised CRM software to enhance lead tracking and follow-ups, contributing to improved sales management.
- Executed duties to consistently meet targets with precision and reliability.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Team Manager
Mercedes Benz - Landmark Cars Ltd
Mumbai, India
2022.02 - 2025.07
- Assisted team in setting and communicating performance goals to achieve milestones.
- Coordinated efforts across departments to align team goals with strategic company objectives.
- Maintained relationships with high-profile clients to encourage loyalty and repeat business.
- Provided consistent leadership to maintain high levels of team performance and satisfaction.
- Cultivated a strong rapport with team members, fostering a cohesive and collaborative workplace environment.
- Streamlined operations, leading to increased team performance.
Assistant Manager - CRM
BMW - Navnit Motors Pvt Ltd
Mumbai, Maharashtra
2021.08 - 2022.02
- Supervised after-sales service staff, ensuring compliance with quality and service standards.
- Handled customer complaints, provided tailored advice, and recommended upselling services to enhance customer experience.
- Monitor Customer Satisfaction Reports and Trends by setting marketing strategies to target new Business
- Liaised between customers and internal departments, facilitating smooth operations.
Assistant Manager - Business Development
Vama Global - Division Of Vama Events Pvt Ltd
Mumbai, Maharashtra
2019.01 - 2021.08
- Identified and pursued new business opportunities to contribute to revenue growth and enhance company profitability.
- Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Boosted client retention through effective organisation and execution of medical trade shows and events.
- Enhanced client satisfaction by scheduling on-site service requests and managing show logistics.
- Planned and promoted medical events by coordinating with clients to determine objectives and technical requirements.
Product Manager
Auto Hangar Mercedes Benz
Mumbai, Maharashtra
2013.06 - 2018.10
- Maintained comprehensive knowledge of vehicles, market trends, and customer preferences to inform sales strategies.
- Demonstrated vehicle features and conducted test drives.Negotiated purchase prices and explained sales, warranty and optional products.
- Maintained comprehensive knowledge of vehicles, market trends, and customer preferences to inform sales strategies.
- Facilitated sales by addressing objections, negotiating prices, and managing contracts and documentation.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Sales Consultant
Audi Mumbai West
Mumbai, Maharashtra
2012.04 - 2013.05
- Engaged existing and potential customers through phone, email, and text to generate leads and successfully close sales.
- Recommended cars based on customer preferences, highlighting specific benefits of each option to facilitate informed decisions.
- Demonstrated car technology options and available amenities and upgrades for each model.
- Delivered accurate information on promotions, customer programs, and products to enhance customer understanding.
Education
Automobile Engineering
Sardar Vallabbhai Patel Polytechnic
India 2008.06 - 2011.03
Skills
- Communication & Interpersonal Skills
- Product Knowledge
- Business Development & Selling Techniques
- Innovative & Persuasive
- Objection handling proficiency
- CRM Software proficiency
Certification
- MARCH 2015 C Sales Certification, Mercedes Benz
- SEPTEMBER 2024 Sales Pro I, Mercedes Benz
- SEPTEMBER 2025 Sales Pro II, Mercedes Benz
Languages
English
Fluent
Hindi
Fluent
German
Elementary
Personal Information
- Title: AUTOMOBILE SALES
- Date of birth: 1992-09-02
- Gender: Female
- Nationality: Indian
- Marital status: Single
References
Available On Request
Timeline
Sales Consultant
Elite Cars - SOUEAST
2025.09 - Current
Team Manager
Mercedes Benz - Landmark Cars Ltd
2022.02 - 2025.07
Assistant Manager - CRM
BMW - Navnit Motors Pvt Ltd
2021.08 - 2022.02
Assistant Manager - Business Development
Vama Global - Division Of Vama Events Pvt Ltd
2019.01 - 2021.08
Product Manager
Auto Hangar Mercedes Benz
2013.06 - 2018.10
Sales Consultant
Audi Mumbai West
2012.04 - 2013.05
Automobile Engineering
Sardar Vallabbhai Patel Polytechnic
2008.06 - 2011.03