Seojin Lee
Dubai
Summary
I can provide top-notch service to your customers based on a positive mindset and excellent leadership skills developed through diverse experiences. With a background as a Petty Officer in the Republic of Korea Navy and various service-related roles in Canada, I am embarking on my first year as a local guide in Dubai. I am eager to leverage my customer service, leadership, and communication skills to make meaningful contributions in dynamic environments.
Overview
10
10
years of professional experience
Work History
Tour Guide
Tide Solution
08.2023 - Current
- Guided groups of up 40 people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
Catering Staff Member
Maple Leaf Sports & Entertainment
04.2021 - 02.2022
- Worked as part of a team to deliver high-quality catering services during events.
- Assisted in food preparation, setup, and cleanup, ensuring a seamless experience for guests.
- Demonstrated strong communication and teamwork skills in a fast-paced environment.
Naval Officer
Republic Of Korea Navy
09.2014 - 11.2017
- Operated and maintained propulsion systems aboard naval battleship.
- Conducted routine inspections and preventive maintenance to ensure operational readiness.
- Provided technical support during emergency situations and troubleshooting of equipment malfunctions.
Education
Associate of Arts - Special Event Management
George Brown College
Toronto, Canada04.2021
Skills
- Strong leadership and teamwork abilities developed through military service
- Excellent communication and interpersonal skills
- Customer-focused approach with a passion for delivering memorable experiences
Timeline
Tour Guide
Tide Solution
08.2023 - Current
Catering Staff Member
Maple Leaf Sports & Entertainment
04.2021 - 02.2022
Naval Officer
Republic Of Korea Navy
09.2014 - 11.2017
Associate of Arts - Special Event Management
George Brown College
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