Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Preference
Timeline
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Serena Crupi

Serena Crupi

Summary

Dynamic and highly reliable and outgoing, I foster a vibrant bar atmosphere while maintaining quality control standards.

Experienced with mixology and bar management. Utilizes expertise in cocktail crafting to enhance guest satisfaction.

Track record of effective team leadership and operational efficiency. Enhanced guest experiences through innovative menu development and exceptional service, driving increased loyalty and profitability.

Overview

8
8
years of professional experience

Work History

Head Bartender / Bar in Charge

Le Table Du Musichall
05.2025 - Current
  • Taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained the bar team on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.

Head Bartender

Signor Sassi / Sunset Hospitality
08.2023 - 11.2024
  • Lead a team of bartenders in delivering exceptional customer service, enhancing guest experience and ensuring the efficient operation of a high volume bar in a luxury environment.
  • Collaborated with management to plan and execute themed events and promotions, driving increased foot traffic and enhancing the establishment's reputation as premier nightlife destination.
  • Performed opening and closing duties, setting up for incoming shift, and trained staff on classic drinks and signatures.

Bartender

Belcanto, Orange Hospitality Limited
10.2022 - 07.2023
  • Crafted and served wide range of classic and signature cocktails, consistently received positive feedbacks from guests and contributing to a vibrant engaging bar atmosphere.
  • Assisted in the development of seasonal drink menu, interacting local flavors and trends which help enhance the overall dining experience colleagues' knowledge and passion for mixology through engaging training sessions.
  • Maintained a clean and organized bar area, adhering to health and safety regulations while ensuring the efficient workflow during peak and service hours.

Bartender

Alici, Orange Hospitality Limited
01.2022 - 10.2022
  • Prepared and served a diverse selection of cocktails and beverages, utilizing high quality ingredients and expert mixology techniques to elevate the overall dining experience.
  • Engaged with guests to provide personalized service, actively listening to their preferences and making tailored drinks recommendations that contributed to a memorable dining experience.

Bartender

Cortile Verga
04.2021 - 12.2021
  • Crafted and served a wide variety of cocktails and beverages, focusing on authentic Italian flavors and ingredients to create a unique memorable experience for guests.
  • Responsible for overseeing bar operations, including ordering fresh ingredients, managing floor stock needs, and restocking spirits to ensure smooth service.
  • Created personalized drinks based on guest preferences and implemented a system for staff to input and serve customized cocktails, while managing a busy bar.

Bartender

Cittamani
11.2019 - 09.2020
  • Collaborated with Michelin-starred chefs to create and pair cocktails with signature dishes.
  • Worked alongside renowned chefs to develop drink menus complementing high-end cuisine.
  • Elevated the guest experience and contributed to a distinctive brand identity for Cittamani.

Education

Course - Bartending

TAOS Academy,
Dubai
01-2023

Master - Coaching And Management

Strategic Business Aliens
Dubai
06-2021

Bartender Course - Bar

Bartender in Flair Zone
Giarre, Sicily
05-2020

Global Bartender - Bar

Mixology Academy
Milan, Italy
08-2019

Specialization - Pastry

Dante Alighieri
Rovigo, Italy
07-2015

High School Diploma -

Istituto Psicopedagogico Sacro Cuore
Sicily, Italy
08-2014

Skills

  • Quality control standards
  • Menu development
  • Highly reliable
  • Outgoing personality
  • Team training and supervision
  • Beverage supply orders
  • Proficient in mixology
  • Taking inventory

Accomplishments

  • Improved team productivity with morale-boosting incentives.
  • I am often nominated as the best employee of the month.
  • The one with the best idea. (Signor Sassi).
  • Created a seasonal drink list that sparked guest curiosity and boosted beverage sales. (Musichall)
  • Conducted staff training on classic cocktails and spirits, resulting in improved product knowledge and increased sales. (Musichall)

Languages

English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)

Work Preference

Work Type

Full TimePart TimeContract WorkGig WorkInternship

Location Preference

HybridOn-SiteRemote

Timeline

Head Bartender / Bar in Charge

Le Table Du Musichall
05.2025 - Current

Head Bartender

Signor Sassi / Sunset Hospitality
08.2023 - 11.2024

Bartender

Belcanto, Orange Hospitality Limited
10.2022 - 07.2023

Bartender

Alici, Orange Hospitality Limited
01.2022 - 10.2022

Bartender

Cortile Verga
04.2021 - 12.2021

Bartender

Cittamani
11.2019 - 09.2020

Course - Bartending

TAOS Academy,

Master - Coaching And Management

Strategic Business Aliens

Bartender Course - Bar

Bartender in Flair Zone

Global Bartender - Bar

Mixology Academy

Specialization - Pastry

Dante Alighieri

High School Diploma -

Istituto Psicopedagogico Sacro Cuore
Serena Crupi