Sesinando Uy Ortiz II
Assitant Restaurant Manager
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Assistant Restaurant Manager
KyoChon Restaurant (NOC 60030)
Deira City Centre,Dubai
03.2022 - Current
- Leads the team when Restaurant Manager is not around and ensures that every task is properly delegated and completed
- Assist Manager in implanting the marketing plan and to prepare labor schedules to ensure all shifts properly staffed and managed
- Preparing daily consumption and sales report
- Conducting weekly and monthly inventories of all the items in the restaurant
- Receiving, checking and controlling the quality of goods from different suppliers
- Ensures that stocks required in daily operations are available at all times
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
Assistant Restaurant Manager
Nando’s Restaurant LLC (NOC 60030)
Sheikh Zayed Road, Dubai
10.2016 - 10.2021
- Interact to all customers dining to ensure they are happy and resolves clients complains if any
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Conducts training and test regularly to staffs to ensure proper knowledge and SOP’s are followed
- Overseeing the staff, interacting with customers and handling complains if any to make sure that customer gets satisfactory experience
- Preparing duty roster and handling last minute schedule changes without affecting daily operations
- Making and sending all the reports to the area manager such as daily sales, monthly sales, discounts, promotions, and all kinds of payment transactions
- Keeping and controlling the cost of food and beverage at the average percentage.
Administrator
Marathon International Rent a Car LLC (NOC 14404)
Dubai
04.2014 - 09.2016
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Checking and arranging car rental schedules
- Monitoring prices of car rentals from other competitors
- Prepares receipt and collecting payments
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
- Helping in chauffeur services from time to time
Restaurant Waiter
IL Caffé Di Roma Lavazza (NOC 65200)
Jumeirah Beach Residences, Dubai
09.2012 - 02.2014
- Greet and welcome customers, ensure the correct menus are always available, provide consistently excellent customer service by demonstrating through product knowledge by managing the ordering, suggestive selling and all payment procedures are adhered to, in particular cash handling, and performed in an accurate and precise manner to avoid customer complaints
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Present at the pre-service briefing and be in constant communication with the kitchen team and deliver ordered food to the customer table in accordance to the table standard and timely manner
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Restaurant Supervisor
Boutique 7 Hotel (NOC 62020)
Dubai
06.2009 - 07.2012
- Train staffs/ colleagues in food preparations, service, and sanitation and safety procedures
- Supervising and guiding staff in preparing buffet breakfast, lunch and dinner
- Perform personnel actions, such as hiring staff, providing employee orientation and training, and organizing duty schedules and time sheets
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Inspect supplies, equipment’s, and work areas to ensure efficient service and conformance to standards
- Selecting and communicate with suppliers in purchasing of supplies and equipment’s
- Control inventories of food, equipment’s, and making report to designated personnel
- Analyze operational problems such as wastage and find solution to alleviate the problem
- Tracking daily sales and sending daily reports to the operation manager including all daily activities.
Education
Bachelor of Science - Hotel And Restaurant Management
Wesleyan University - Philippines
Cabanatuan City, Philippines 06.2003 - 04.2007
Skills
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Timeline
Assistant Restaurant Manager
KyoChon Restaurant (NOC 60030)
03.2022 - Current
Assistant Restaurant Manager
Nando’s Restaurant LLC (NOC 60030)
10.2016 - 10.2021
Administrator
Marathon International Rent a Car LLC (NOC 14404)
04.2014 - 09.2016
Restaurant Waiter
IL Caffé Di Roma Lavazza (NOC 65200)
09.2012 - 02.2014
Restaurant Supervisor
Boutique 7 Hotel (NOC 62020)
06.2009 - 07.2012
Bachelor of Science - Hotel And Restaurant Management
Wesleyan University - Philippines
06.2003 - 04.2007
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