Sewmini Herath

Work History

Roe Hair Treatment Centre

Abu Dhabi, United Arab Emirates

03.2023 - Current

Visitor Interaction: Warmly greeted and assisted visitors, creating a positive initial experience.
Call Management: Efficiently handled incoming calls, directing inquiries to relevant contacts.
Appointment Coordination: Scheduled and managed appointments, optimizing calendars and time.
Meeting Support: Assisted in organizing meetings, arranging facilities and materials.
Communication: Responded promptly to emails, maintaining clear correspondence with stakeholders.
Document Preparation: Drafted and edited documents, presentations, and reports.
Office Supplies: Managed inventory, ordered supplies, ensuring seamless operations.
Event Coordination: Assisted in planning company events, managing logistics and communication.
Data Handling: Performed data entry, filing, and record-keeping with accuracy.
Customer Service: Provided excellent service, addressing inquiries and concerns professionally.

NAZ Beauty Centre

Abu Dhabi, United Arab Emirates

05.2022 - 02.2023

Front Desk Management: Greet and welcome visitors, creating a positive and professional first impression
Call Handling: Manage incoming calls, direct inquiries to appropriate staff, and relay messages accurately.
Appointment Coordination: Schedule and coordinate appointments, optimizing time and resources.
Administrative Support: Assist in document preparation, data entry, filing, and record maintenance
Office Supplies: Monitor inventory levels, order supplies, and maintain a well-organized office environment
Email Correspondence: Respond to emails professionally, ensuring clear and effective communication
Collaboration: Work closely with various teams, fostering efficient cross-functional communication
Problem Solving: Identify and address issues, finding solutions to maintain office efficiency
Office Maintenance: Keep the reception area tidy and organized, ensuring a welcoming atmosphere.

CERA Sanitaryware

Abu Dhabi

11.2017 - 06.2018

Greet clients and visitors with a positive, helpful attitude
Answer, screen and forward incoming phone calls
Assisting with a variety of administrative tasks including copying, faxing, & Minutes of meeting
Schedule and confirm appointments and maintain event calendars
Handle incoming and outgoing mail
Performing ad-hoc administrative duties
Preparing meeting and training rooms
Order front office supplies and keep inventory of stock
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)
Arrange travel and accommodations, and prepare vouchers
Providing excellent customer service