Growth-oriented professional with a zeal to build career across DDS, General Banking Operations/ Loan Operations with an organization of high repute
An established professional offering nearly 14 years of experience in spearheading entire gamut of functions including Direct Debit System, Project Coordination, Consumer Loans & Loan Operation Process; strong operational knowledge of Loan Lifecycle Management. Presently associated with Dubai Islamic Bank, Dubai, UAE as DDS Officer (Salaries, Products & Risk and Direct Debit). Coordinating project schedules, resources, equipment and information’s and Ensuring that all the projects met as the project evolves. Wealth of expertise entails in DDS, Loan & Card Operations, Cash Operation, Cheque Clearing Unit, Credit Initiation and Compliance. Proficient in coordinating with Sales Department, various Banking Departments and Outsourcing companies like Info Fort, E-serve -exchange Houses and Alico. Conceptualized and implemented competent strategies for managing loan business with a view to penetrate new accounts and expand existing ones for a wide range of products / services. Devised strategies for collection & recovery from clients against loans and advances after providing advice on the various payment options; in-depth understanding of collection operations inclusive of planning recovery from clients against pending/ unpaid bills after providing advice on the various payment options. Proven capabilities in managing overall risk & exposures of customers including Risk Assessment, Internal/ External Rating as well as Monitoring Portfolio Risk. Interacted directly with clients and redressed queries & issues to their optimum satisfaction and resolving crucial & long pending complaints; ensuring minimum TAT. Proven expertise in managing reconciliation of clearing accounts and ensuring all incomes, expenses and disbursements are accounted promptly without any delay. Established & maintained an effectual/ productive working environment within the department based on continuous and effective staff communication.
Project Coordinator