seyed hashemi
Dubai,United Arab Emirates
Summary
Customer-orientated, strategic-thinking Sales Professional with over 16 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work history
Sales manager
sun and sand sports
Dubai
08.2017 - 02.2023
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Hired and trained dedicated and high-achieving sales teams.
- Achieved exceptional client satisfaction feedback and ratings.
- Analysed sales to identify top-performing products.
- Carried out sales visits to current and prospective customers.
- Created and directed sales team training and development programmes.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Collected customer and market feedback and reported information to company leadership.
- Set highest personal performance standards for self.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Generated company growth through market expansion and sales.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Identified and qualified new sales prospects to continually meet targets.
- Produced regular reports with in-depth detail of sales performance.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Allocated teams, materials and calendar space for individual projects.
- Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
- Managed team of 65 staff, driving performance with motivational strategies to exceed sales targets.
- Supported front-line sales teams with well-coordinated administrative operations.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
Area manager
Nakheel company
Dubai
08.2012 - 04.2017
- Conducted training sessions to educate employees on best practices and procedures, increasing team performance.
- Resolved conflicts promptly to promote positive environments for customers.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Evaluated documents, briefs and reports submitted by subordinate staff and managers.
- Devised and optimised strategies for investigating and resolving serious complaints.
- Reviewed and interpreted official policies to determine application to operations and best course of action.
Visual merchandising manager
Nakheel company
Dubai
06.2009 - 05.2012
- Maximised impact of displays by researching and incorporating latest lifestyle, demographics and design trends.
- Maintained compliance, ensuring all communication in windows and on sales floor were in conformance with store policies and legislation.
- Monitored seasonal displays, reviewing data generated through direct customer feedback and mystery shopping reports.
Store manager
Nakheel Company
04.2006 - 05.2009
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Understood what drives overall business success and prioritised and delivered quality results.
- Maintained strong partnership with Operations Manager to keep alignment and timely communication.
Education
Master of Business Administration - Business
westford University
UAE 04.2018 - 06.2021
Skills
- Sales process
- Sales and market development
- Team oversight
- Territory sales management
- Key account development
- Continuous improvements
- Sales territory growth
- Excellent communication skills
- Brand-building strategies
- Communication and engagement techniques
- Profit and revenue-generating strategies
- Complex project negotiations
- Financial records analysis
Languages
English
Fluent
Arabic
Fluent
Persian
Native
Urdu
Intermediate
Additional Information
• Driving license, UAE Driving License
Timeline
Master of Business Administration - Business
westford University
04.2018 - 06.2021
Sales manager
sun and sand sports
08.2017 - 02.2023
Area manager
Nakheel company
08.2012 - 04.2017
Visual merchandising manager
Nakheel company
06.2009 - 05.2012
Store manager
Nakheel Company
04.2006 - 05.2009
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