Multilingual professional with proficiency in English, Hindi, Malayalam, and Tamil, complemented by strong computer skills including Word, Excel, PowerPoint, CAD, and Photoshop. Demonstrates exceptional time management and prioritization abilities while working independently or as a team player. Quick to learn new technologies with a willingness to explore and adapt to emerging tools. Possesses critical thinking and diagnostic skills essential for effective customer support.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
HVAC Technician
ETIHAD INTERNATIONAL HOSPITALITY (Sheikh Khalifa Hospital)
Fujairah, UAE
2025.04 - 2026.04
Install, inspect, maintain, and repair HVAC systems, including air conditioners, heaters, ventilation units, and refrigeration equipment.
Diagnose mechanical and electrical faults in HVAC systems.
Perform regular maintenance and preventive service on HVAC systems.
Ensure compliance with safety standards and building codes.
Replace defective parts such as motors, relays, filters, belts, and thermostats.
Maintain accurate service records and documentation.
Respond promptly to emergency service requests.
Communicate effectively with clients and team members regarding maintenance needs and repair timelines.
Perform routine inspection, cleaning, and servicing of AHU components.
Replace air filters and check for air leaks in the casing or ducts.
Inspect blower motors, belts, and fans for wear and tear.
Check and clean cooling/heating coils for dust or scale buildup.
Measure and adjust airflow rates and differential pressure.
Inspect control panels, sensors, and thermostats for accuracy.
Ensure return air and mixing dampers are functioning properly.
Monitor vibration and noise levels during operation.
Maintain logbook records for preventive maintenance activities.
Technical Support Executive
Nettrans Infotech Pvt Limited
kochi , kerala
2023.01 - 2024.09
Technical Support with extensive experience in telecommunications, retail, and customer service.
Dealing with International customers (UK, US, AUSTRALIA, and EUROPE).
Troubleshoots highly technical issues with ease and Patience, Sales of the product.
Identifying and resolving customer issues or concerns in a timely and efficient manner.
Developing a comprehensive understanding of the company's products or services.
Assembling Department (Compressor Unit)
Bakgiyam Engineering Private Limited
Coimbatore
2022.06 - 2022.12
Fits and aligns machined parts, such as bearings, diaphragms, impeller wheels, blower casings, shafts, and gear cages, to assemble compressors, blowers, and vacuum pumps, according to drawings and specifications, using hand tools, power drills, and portable gas heating equipment.
Scrape bearings to fit shafts using a hand scraper, blue chalk, and abrasive paper.
Screws and bolts together mechanical parts, such as gears, vanes, needle bearings, and ring gear, to assemble gear cage assembly, using wrenches and screwdrivers.
Shrinks impeller wheel, sleeves, spacers, and balance piston onto the shaft to form spindle, using portable gas heating equipment.
Trainee in Hospital Facility Management
Mother Hospital Pvt Ltd
Thrissur, Kerala
2021.11 - 2022.05
Assisted in the daily operations and maintenance of hospital facilities, ensuring a safe and clean environment for patients and staff.
Supported the implementation of preventive maintenance schedules for medical and non-medical equipment.
Monitored and reported facility-related issues, such as HVAC malfunctions, plumbing leaks, and electrical failures.
Conducted routine inspections to ensure compliance with safety and infection control standards.
Coordinated with external vendors and contractors for repairs, renovations, and facility upgrades.
Assisted in managing hospital waste disposal systems, ensuring adherence to biohazard waste regulations.
Participated in emergency preparedness drills and ensured readiness for disaster management scenarios.
Maintained accurate records of facility maintenance activities, inspections, and compliance reports.
Education
Diploma - Mechanical Engineering
Hindustan Polytechnic College
Tamil Nadu
2018.04 - 2021.08
Skills
Microsoft Office Suite
CAD and Photoshop expertise
Independent work capability
Time management
Prioritization techniques
Rapid technology adaptation
Team collaboration
Customer support excellence
Critical thinking
Diagnostic skills
Leak detection
Proactive health and safety
System balancing
DECLARATION
I hereby declare that the details given above are true to the best of my knowledge and belief.
Languages
English
Fluent
Hindi
Upper intermediate
Malayalam
Fluent
Tamil
Fluent
Timeline
HVAC Technician
ETIHAD INTERNATIONAL HOSPITALITY (Sheikh Khalifa Hospital)