SHABANA AZAM
Dubai,UAE
Summary
Seasoned HR Assistant with knack for fostering positive employee relations and streamlining recruitment processes. Enhanced onboarding experience, reducing turnover rates and boosting team productivity. Skilled in conflict resolution and policy development, ensuring smooth operations and compliance.
Overview
5
5
years of professional experience
Work history
HR assistant
EXTRA HIGH VOLTAGE ELECTROMECHANICAL CONTRACTING LLC
Dubai
12.2024 - 06.2025
- Supported end-to-end recruitment process including job postings, interview scheduling, and onboarding coordination.
- Assisted in employee engagement activities and facilitated internal communication.
- Supported payroll processing by preparing attendance and leave summaries.
- Ensured compliance with labor laws and company policies.
- Handled day-to-day office requirement, maintained filing systems, and performed general clerical tasks
- Oversaw HR-related documentation, ensuring correct storage and accessibility when required.
- Coordinated recruitment processes to attract high-quality candidates.
- Assisted in payroll administration for accurate and timely salary disbursement.
RELATIONSHIP ASSOCIATE
AXIS BANK MAX LIFE
, India
01.2021 - 09.2023
- Promote and sale life, insurance products offered by the partner insurance company to bank customers
- Identify potential customers from the bank's existing database and walk-in customers
- Develop and execute strategies to maximize insurance penetration within the bank
- Build and maintain strong relationships with bank staff and customers
- Handle customer inquiries, provide detailed product explanations, and resolve complaints promptly.
- Conduct joint calls with bank staff to close sales.
- Ensure alignment between the bank's objectives and the insurance company's goals
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
CRM OFFICER
MARUTI SUZUKI
, India
01.2020 - 06.2021
- Support sales Team
- Monitor and analyze customer interactions to identify trends and opportunities.
- Generate regular reports and dashboards for management on customer behavior and campaign effectiveness.
- Collaborate with IT or CRM vendors for system updates, troubleshooting, and integration with other tools.
- Train staff on CRM usage and best practices to ensure.
Education
MBA - Marketing & Finance
Integral University
01.2018 - 1 2020
Bachelor Of Commerce - Marketing
Integral University
Lucknow 1 2015/2015 - 1 2018/2018
Skills
- Team Management
- Organization
- Positive attitude Holder
- Leadership
- Time Management
- Equal opportunities monitoring
- Efficient timekeeping
- Teambuilding facilitation
- Time management efficiency
- Onboarding process execution
- HR policies knowledge
- Leave request processing
Languages
English
Hindi
Urdu
Custom
I hereby confirm the above information given is true and correct to the best of my knowledge.
Timeline
HR assistant
EXTRA HIGH VOLTAGE ELECTROMECHANICAL CONTRACTING LLC
12.2024 - 06.2025
RELATIONSHIP ASSOCIATE
AXIS BANK MAX LIFE
01.2021 - 09.2023
CRM OFFICER
MARUTI SUZUKI
01.2020 - 06.2021
MBA - Marketing & Finance
Integral University
01.2018 - 1 2020
Bachelor Of Commerce - Marketing
Integral University
1 2015/2015 - 1 2018/2018
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